Licensed Registration Authority (LRA) Assistant

Come join our growing team with a 21st Century Vision! At KaylaTek we understand that the key to our success is the quality of the people we employ. Our focus is not just on jobs but on building and enhancing your career through ongoing professional development training and high quality of life. Our team members choose KaylaTek for a number of reasons including our competitive compensation and benefit packages dedication to education as well as our outstanding service. Our Grow Strong Vision encompasses a place for employees to grow learn and feel a sense of belonging not just a place to work.

CERTIFICATIONS:

• Must obtain Trusted Agent (TA) appointment/certification within7 days of start date

DAY SHIFT: 100% Full time onsite at Joint Base Andrews JBA (MD) / Schedule: M-F / 0830-1700

The Local Registration Authority (LRA) supports the Department of Defense Public Key Infrastructure (DoD PKI) program by validating identities and processing digital certificate requests for personnel systems and devices within a designated organization or command. The LRA ensures that PKI credentials are issued in compliance with DoD directives and federal identity assurance policies across classified (SIPR) and unclassified (NIPR) environments

PRIMARY RESPONSIBILITIES

Perform identity proofing and validation of individuals requesting DoD PKI credentials in accordance with DoDI 8520.02 and CNSSI 1300 series policies.
Process digital certificate requests and support issuance suspension and revocation operations for SIPRNet and UNCLASS tokens.
Operate and maintain LRA workstations and associated software/tools to interface with the Registration Authority (RA) and Certificate Authority (CA) systems.
Ensure compliance with DoD and NISTIdentity Assurance Level (IAL) requirements during in-person validation.
Maintain detailed logs user records and audit documentation for each PKI transaction to support internal reviews and external audits.
Assist in the training and awareness of PKI procedures and end-user responsibilities across supported units.
Coordinate with Registration Authorities (RAs) Trusted Agents (TAs) System Administrators ISSOs and Information Assurance (IA) personnel for secure and timely processing of credentialing services.
Support DoD and agency-specific PKI audit readiness and participate in inspections or compliance reviews as required.

MINIMUM QUALIFICATIONS

Active Secret clearance.
2-5 years of experience working in cybersecurity identity management or PKI operations within the DoD or federal government.
Strong understanding of DoD PKI policies certificate lifecycle management and identity proofing standards.
Experience with SIPR token issuance hardware token devices CAC/PIV and Entrust or ActivIdentity tools.
Familiarity with applicable DoD directives (DoDI 8520.02) CNSSI 1300/1301 and NIST.
Excellent interpersonal skills; ability to interact professionally with end-users and command stakeholders.
Detail-oriented with strong documentation and recordkeeping abilities.
Must be U.S. citizen and meet all eligibility requirements for handling classified systems.

Minimum/General Experience: This position requires a minimum of five years experience of which at least three years must be specialized. Specialized experience includes knowledge of PC operating systems e.g. DOS Windows as well as networking and mail standards and work on a Field Operations team. General experience includes information systems development and other work in the client/server field or related fields. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

Functional Responsibilities: Provides phone and in-person support to users in the areas of e-mail directories standard Windows desktop applications and applications developed under this contract or predecessors. Serves as the Tier 2 point of contact for troubleshooting hardware/software PC and printer problems. Manages a queue of open incident and request tickets prioritizing based on impact and urgency to fulfill or restore service within performance requirements.

Minimum Education: An associate degree in computer science/systems information systems/technology engineering/engineering technology software engineering/programming management natural sciences social sciences mathematics or business/finance or an applicable training certificate from an accredited training institution.
Education and experience requirements may be substituted with:
1. A bachelors degree (in subjects described above) and four years general experience of which at least two years must be specialized experience.
2. No degree and eight years general experience of which at least six years is specialized experience