work from home ( married telecaller)
work from home ( married telecaller)
Posted on :
01-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
This is a remote position.
Mail:-
telecallers primary role is to communicate with customers via telephone to promote products gather information or provide customer support. They are responsible for making outbound calls to potential customers and handling inbound calls from existing ones. Key responsibilities include explaining products generating leads resolving issues and maintaining customer records.
Key Responsibilities:
Outbound Calling: Making calls to potential customers to introduce products services or offers.
Inbound Handling: Addressing customer inquiries complaints and providing support or solutions.
Lead Generation: Identifying and qualifying potential customers through phone conversations.
Sales and Follow-up: Persuading customers to make purchases or schedule appointments and following up on leads.
Customer Relationship Management: Maintaining accurate records of interactions and building relationships with customers.
Product Knowledge: Staying up-to-date on products services and company policies.
Meeting Targets: Achieving daily or weekly call targets and contributing to team goals.
Feedback Collection: Gathering customer feedback to improve products or services.
Complaint Resolution: Addressing and resolving customer complaints professionally.
CRM Updates: Maintaining accurate records of customer interactions in the CRM system.
Key Skills:
Excellent Communication Skills: Both verbal and written including clear and persuasive speaking active listening and the ability to handle objections.
Persuasiveness and Negotiation: Convincing customers to take desired actions.
Customer Handling: Ability to handle a variety of customer needs and personalities.
Problem-Solving: Identifying and resolving customer issues effectively.
Data Entry and Record Keeping: Maintaining accurate call logs and customer information.
Product Knowledge: Understanding the products and services being offered.
Resilience: Handling rejections and maintaining a positive attitude.
Time Management: Prioritizing tasks and meeting deadlines.
Computer Skills: Proficiency in using CRM software and other relevant tools.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
