drjobs Bilingual Intake Manager

Bilingual Intake Manager

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Jobs by Experience drjobs

0-1years

Job Location drjobs

Fayetteville - USA

Yearly Salary drjobs

$ 40 - 45000

Vacancy

1 Vacancy

Job Description

Bilingual Intake Coordinator
Clinic-Based Fayetteville NC

Be the First Step in a Family s Journey to Life-Changing Care

About Us
At the Autism Center of Excellence (AutismCOE) we re dedicated to delivering compassionate evidence-based ABA therapy that helps children with autism thrive. With clinics across North Carolina we create welcoming inclusive environments where every family feels supported and every team member makes a meaningful difference.

Position Overview
We re looking for a Bilingual Intake Coordinator to join our Fayetteville this vital front-facing role you ll be the first point of contact for families beginning their ABA therapy journey. You ll guide them through the intake process with empathy clarity and professionalism ensuring they feel seen heard and supported every step of the way.

What You ll Do

  • Serve as the welcoming voice and initial contact for new families
  • Conduct intake calls to gather key information and explain the next steps in care
  • Schedule evaluations and coordinate with clinical staff to keep things on track
  • Maintain accurate records and ensure timely updates in internal systems
  • Act as a liaison between families and providers to keep communication clear
  • Track intake progress and follow up with families as needed
  • Provide bilingual support (Spanish/English) to ensure families understand the process
  • Collaborate with internal departments to create a seamless onboarding experience

What You Bring

  • Bachelor s degree in Psychology Social Work Healthcare Administration or a related field (required)
  • Bilingual fluency in English and Spanish (required)
  • Prior experience in intake administrative support or customer service (preferred)
  • Familiarity with ABA therapy or behavioral health services (preferred)
  • Excellent communication and interpersonal skills
  • Strong organizational and time-management abilities
  • Comfort working in a fast-paced collaborative environment
  • A warm professional and family-centered approach

Perks & Benefits

  • Competitive pay based on experience
  • Performance-based bonus opportunities
  • Medical dental and vision insurance options (for full-time employees)
  • Paid time off and bi-monthly payroll
  • Supportive mission-driven team culture
  • Opportunities for growth and professional development

Start Their Journey with Care.
If you re passionate about helping families access life-changing services and want to be part of a supportive purpose-driven team we d love to hear from you.

AutismCOE is proud to be an Equal Opportunity Employer.



Proof of high school diploma or transcripts. A valid driver's license with proof of car insurance, a good driving record and your own reliable vehicle. An unstoppable passion for excellence and an unquestionable commitment to those we serve. Must be able to react quickly and respond to sudden movements of the client Must be able to walk and stand 75% of the work day Must be able to bend, kneel, squat, crawl and sit on the floor throughout the work day or for an extended period of time. Must be able to quickly move short distances (up to 100 ft) to engage with the client. Must be able to pass a criminal background check Willingness to commute to and from client homes and or clinics within 30 mins in each direction to provide services

Employment Type

Full Time

Company Industry

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.