Service Advisor
Service Advisor
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Salary Not Disclosed
1 Vacancy
Job Description
Who Were Looking For:
Healey Ford Lincoln is looking for an experienced and energetic candidate who will join our service team. This employees main role will consist of Service Advising. The ideal candidate will have at least 2 to 3 years prior automotive/service advisor experience.
Details About This Position:
This position is a Full-Time position. It sits on site at our Healey Ford Lincoln location in Goshen NY. The schedule for this position is generally a daytime 8-hour shift 5-6 days a week. Compensation will reflect the ideal candidates experience.
Why You Should Work with Healey Brothers:
At Healey Brothers we are a fun and fast paced work environment that truly believes from promoting from within- at Healey Brothers your possibilities are endless. We offer many positions that allow an employee to grow as much as they choose. From Sales Service Technicians Administrative Managerial front of the house or back of the house you will learn so much from all our employees most of whom have worked with Healey for well over a decade or more! At Healey Brothers we offer the following benefits:
- Medical Dental and Vision Insurance
- 401K with company Match
- Paid Vacation Sick and Holidays
- Life Insurance
- FSA and DCA Accounts
- No Cost Disability and Short-Term Disability
- Weekly Pay
- Discounted Vehicle Service and Parts Purchases
- And more!
What Youll Bring to the Table:
- 2 years documented experience in a dealership atmosphere or in a Service Advisor position
- General knowledge of vehicle mechanical operations
- Professional certification from the Nation Institute for Automotive Service Excellence (ASE) is preferred but not required
- High School Diploma or equivalent
- Must have a valid drivers license
- 2 years plus documented customer service skills in a customer facing environment
What You Will Do:
- Provide a high-level customer experience to all our customers and guests
- Greet customers schedule service appointments and receive vehicle information
- Listen to the customer regarding the service desired and clearly explain information the repair order
- Refer the technician to the customer and/or test drive the vehicle to confirm the source of the repairs
- Estimate the cost and time needed to do the repair considering the customers schedule
- Handle customer concerns and maintain a high level of customer satisfactions
- Periodically check on the progress of the vehicle during servicing and contact the customer when technicians discover any additional issues
- Receive customer approval to do any additional work and explain to the customer the work being performed and the cost associated with the work
Healey Brothers Mission Statement:
Utilizing cutting-edge automotive technology and training to give our customers a seamless stress-free experience to earn their business for life. Our Core Values: Family Trust Attitude Innovation and Drive.
Healey Brothers EEO Statement:
Healey Brothers is an Equal Employment Opportunity employer. We comply with all applicable laws regarding equal employment opportunities for all qualified applicants and employees. It is against our policy to discriminate against any qualified applicant or employee on the basis of actual or perceived race color religion creed sex sexual orientation gender identity or expression national origin age ancestry ethnicity disability pregnancy citizenship marital status familial status military or veteran status genetic information predisposing genetic characteristic status as a victim of domestic violence stalking and sex offenses or any other status protected by applicable federal state or local law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
