Administrative Assistant - Learning, Technology, and Leadership Education in the College of Education
Administrative Assistant - Learning, Technology, and Leadership Education in the College of Education
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Job Description
Working Title: Administrative Assistant - Learning Technology and Leadership Education in the College of Education
State Role Title:Administrative and Office Specialist III
Position Type:Full-time Staff (Classified)
Position Status: Full-Time
FLSA Status: Non-Exempt: Eligible for Overtime
College/Division: College of Education
Department: 100048 - Education Programs
Pay Rate:Maximum Starting
Specify Range or Amount: $40000
Is this a JMU only positionNo
Is this a grant-funded positionNo
Is this a Conflict of Interest designated positionNo
Beginning Review Date:08/13/2025
About JMU:
James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation sick parental and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program Balanced Dukes that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
Visit our Prospective Employee site to learn more about what makes JMU a great place to work: Information:
The James Madison University College of Education seeks an Administrative Assistant for the Learning Technology and Leadership Education (LTLE) department. This position provides administrative and clerical support for the department Academic Unit Head faculty and students.
Duties and Responsibilities:
1. Serve as an initial point contact for faculty students and other visitors to the department offices providing exceptional customer service by phone in person and electronically.
2. Serve as administrative assistant to the academic unit head (AUH). Provide for example a range of assistance with notetaking providing transcripts organization and archiving of files and records calendar management communications orders event logistics and reservations and fiscal and affiliate support.
Create protocols that help the unit adhere to policies (ex. FERPA Records Management) meet expectations and function efficiently.
Maintain confidentiality and professionalism in handling sensitive information.
Maintain up-to-date and accurate schedules syllabi and textbook information.
3. Utilize JMU systems for a range of tasks prioritizing administrative support tasks. (Required training is provided.) For example:
Review and enter approved course entries and student overrides in the student administration system(s).
Run queries and generate reports.
Track faculty hours and overload pay.
4. Support the hiring onboarding supervision and separation processes for department employees by managing required paperwork and ensuring timely and accurate processing.
5. Prepare budget documents and monitor departmental budget allocations including but not limited to the small purchase credit card (SPCC).
6. Provide administrative support for grant-related activities including assisting with proposal preparation coordinating with the Office of Sponsored Programs and supporting budget and reporting processes as directed by Principal Investigators.
7. Remain up to date on relevant software programs procedures and departmental needs through professional learning and practice.
8. Complete other duties as determined by the LTLE Academic Unit Head and/or Dean based on the ongoing and emerging needs of the department and College of Education.
Qualifications:
Required:
Strong communication and interpersonal skills
Demonstrated ability to interact professionally and effectively navigate challenging conversations with a variety of stakeholders
Exceptional attention to detail
Strong organizational and prioritization skills
Demonstrated persistence in finding answers and solving problems
Experience using digital office technologies (ex. MS Office 365 Adobe Sign)
Demonstrated ability to learn and adapt with change and innovation
Additional Considerations:
Prior experience as an Administrative Assistant in higher education
Demonstrated ability to utilize emerging technologies
Understanding of relevant JMU policies (see of Employment:
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.
We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.
Employment Type
Full-Time
