Customer Supply Chain Analyst
Customer Supply Chain Analyst
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Job Description
Finding the right place to grow your careerisnt (over) easy so were here to help by sharing a few reasons why the grass is greener at Vital Farms. We think youll appreciate our focus on Conscious Capitalism which drives business decisions that benefit all our stakeholders (leading to even better business results). You might be drawn to our innovative approach and refusal to settle for the way things have always been done. Or you could find it exciting to grow your skills while working for an industry-leading brand. Whether youre into our values our brand or our egg-cellent puns we hope youll join our Crew and help us change the world 108 square feet at a time!
At Vital Farms were proud of the diverse communities we serve and the stakeholders who help bring our purpose to life. Were committed to fostering an inclusive and collaborative environment where every crew member feels valued. We see this as one of our greatest strengths - and your role is key to helping us build on it.
Your Role:
Reporting to the Director of Customer Supply Chain the Customer Supply Chain Analyst plays a critical role in ensuring accurate and timely order processing from entry through fulfillment. This position requires proactive follow-up and coordination with internal and external stakeholders to deliver exceptional service to both distributor and retail customers.
Success in this role hinges on strong communication and collaboration with teams across Sales Logistics and Operations. The ideal candidate will be detail-oriented analytical and capable of building strong cross-functional relationships to drive supply chain efficiency and customer satisfaction.
What Youll Do:
- Responsible for day-to-day order management including accurate order entry and resolution of exceptions to ensure timely processing through the Order-to-Delivery cycle.
- Build and maintain strong relationships with top customers supply chain and buying teams to develop win/win solutions to enhance the overall partnership and deliver exceptional service.
- Supports key customer buying teams with collaborative planning forecasting and replenishment recommendations to ensure optimal order submission and minimize lost sales and spoils.
- Provide strategic insights and contribute to the development and implementation of best-in-class order management and supply chain processes that drive efficiency and continuous improvement.
- Utilize strong analytical and problem-solving skills to identify opportunities through key metrics and customer Supply Chain scorecards develop data-driven recommendations and execute improvement initiatives.
- Works cross functionally to monitor performance of third-party transportation and warehouse service providers to ensure meeting the expectations of Vital Farms and customers.
- Support customer supply chain and other Company projects with confidence agility and a proactive mindset toward change.
- Serve as the subject matter expert for customer specific supply chain requirements with responsibility for driving internal alignment to minimize fees and fines. Leverage customer data to track trends and implement corrective actions as needed.
What You Bring to the Table:
- Bachelors Degree in Business Supply Chain Operations or related field preferred.
- 4 years of Consumer Goods or Supply Chain experience or relevant advanced education combination.
- Direct experience with collaborative order management or vendor managed inventory desired.
- Strong analytical capabilities with the skillset to generate insight from data and expect the unexpected
- Ability to travel 10-15% for team meetings company meetings and onboarding trips
- Proficiency in utilizing data from a visualization tools such as Microsoft Power BI.
- Exceptional communication skills with a demonstrated ability to build lasting relationships and consistently deliver outstanding customer service.
- Demonstrates a high sense of urgency and the ability to prioritize in a fast-paced dynamic environment.
- Team-oriented with a collaborative spiritbelieves in the power of we over me and values collective success.
- Youre no hero You know the power of teamwork and celebrate the work of others before your own.
- You give a sh*t You believe in acting like an owner and making Vital Farms a place to be proud of.
- You raise the standards You know growth can be hard but you strive to improve yourself and others each day.
- You can walk in someone elses boots You seek to understand others viewpoints and think that you get to better answers by sitting on the same side of the table.
- You dont walk on eggshells Youre not afraid to leave the bullsh*t behind and have honest conversations.
- We recognize that talent comes in many forms. Even if youdont meet every requirement we encourage you to apply. You may have strengths we havent yet considered!
What We Bring to the Table:
- A fast-paced energetic remote environment with passionate people who are leading a movement to bring ethically produced food to the table.
- Competitive pay and benefits (Medical Dental Vision and Paid Parental Leave just to name a few).
- Generous retirement contributions: 401(k) 3% Contribution from Day 1.
- Free eggs and butter (yes really!) along with friends and family discounts.
- Fun team SWAG that will make you the talk of the town.
- Professional development opportunities and an amazing team dedicated to your growth.
At Vital Farms compensation decisions are dependent upon a variety of factors which may include but are not limited to skill levelexperience education training market demands and business needs.A reasonable estimate of the current starting annual base salary for this position is $65000 - $80000. Please keep in mind that hiring at the maximum end of the range would not be typical in order to allow for potential continued future salary growth.
Who We Are:
Vital Farms a Certified B Corporation offers a range of ethically produced foods nationwide. Started on a single farm in Austin Texas in 2007 Vital Farms became a national consumer brand that works with 350 family farms and is the leading U.S. brand of pasture-raised eggs by retail dollar sales. Vital Farms products including shell eggs butter hard-boiled eggs and liquid whole eggs are sold in over 24000 stores nationwide.
Vital Farms ethics are exemplified by its focus on the humane treatment of farm animals and sustainable farming addition as a Delaware Public Benefit Corporation Vital Farms prioritizes the long-term benefits of each of its stakeholders including farmers and suppliers customers and consumers communities and the environment crew members and short we exist to improve the lives of people animals and our planet through food.
Commitment to Equal Opportunity
To fulfill Vital Farms mission of bringing ethically produced food to the table were committed to building teams that reflect diverse perspectives and lived experiences. We believe that when all crew members feel valued and respected they bring their best ideas forward - fueling innovation belonging and shared success. We strive to create a welcoming environment rooted in equal opportunity and encourage individuals from all backgrounds and experiences to apply.
To that end we make employment decisions based on qualifications merit and business need. Vital Farms does not discriminate on the basis of race color religion gender and gender identity sex (including pregnancy childbirth lactation and related medical conditions) sexual orientation marital status age national origin citizenship status military or veteran status physical or mental disability genetic information or any other characteristic protected by applicable law.
Ready to Join Us
Together were cultivating an environment where every Crew member can thrive grow and know theyre part of something bigger - improving lives through ethical food.
If this role sounds like the right fit for you wed love to hear from you! Even if you dont meet every qualification we encourage you to apply - you might be exactly what we need!
In order to fulfill Vital Farms mission to bring ethically produced food to the table we seek to build teams that leverage diverse perspectives to create a welcoming and innovative environment that is committed to the principles of equal employment opportunities.
To that end we make employment decisions based on qualifications merit and business need. Vital Farms does not discriminate on the basis of race color religion gender and gender identity sex (including pregnancy childbirth lactation and related medical conditions) sexual orientation marital status age national origin citizenship status military or veteran status physical or mental disability genetic information or any other characteristic protected by applicable law.
California Applicants:
Please see our CaliforniaEmploymentCandidate Privacy Statement for more information about how we collect use retain and disclose personal information as part of our recruitment and hiring process.
Required Experience:
IC
Employment Type
Full Time
