Concessions Stand Lead | Part-Time | Santander Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

The Concession Stand Lead is responsible for the overall operation of a specific concession stand including supervising staff ensuring food and beverage service meets quality standards managing inventory and maintaining a clean and safe environment

They play a crucial role in customer satisfaction by ensuring efficient service and resolving any issues that may arise.

This role will pay an hourly rate of $16.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until October 31 2025.

Santander Arena located in downtown Reading Pennsylvania is a versatile venue that is serves as the home arena for the Reading Royals the ECHL affiliate of the Philadelphia Flyers. The Santander Arena has hosts an array of live events including concerts Disney on Ice and other family friendly events attracting hundreds of thousands of visitors annually.

• Supervises and coordinates activities of specific stand attendants and cashiers before during and after events to ensure food is prepared and served promptly to guest.
• Responsible for daily set-up and breakdown of assigned location.
• Ensures that all product counts are verified before during and after event.
• Must be able to perform all duties of each position in that location (ex. Cashier Runner and Stand Attendant).
• Must be able to manage stand attendants and cashiers in a professional and efficient manner according to guidelines.

• High School diploma or equivalent.
• Previous experience in food service preferably in a fast-paced environment.
• Previous supervisory experience is often preferred.
• Excellent customer service and communication skills.
• Ability to stand for long periods and lift up to 50 lbs.
• Must be able to work a flexible schedule including evenings and weekends based on event needs.
• Food safety certifications (e.g.ServSafe)may be required

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.