Resident Relations Manager - Raleigh, NC
Resident Relations Manager - Raleigh, NC
Posted on :
07-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Title:Resident Relations Manager
About IRT Living:
Lenoxplace and Village at Auburn Apartment Homes are vibrant multi-family communities within IRT a publicly traded Real Estate Owner and Operator with over 13 years of expertise in top markets nationwide. At IRT were committed to delivering an exceptional living experience understanding that home is more than just a placeits where lives unfold. Were equally dedicated to providing our employees with an amazing place to work fostering growth and celebrating success.
Opportunity Overview:
As a Resident Relations Manager youll be the heart of our communityserving as the go-to resource for residents and ensuring they feel heard supported and this role youll manage resident interactions address concerns with care and professionalism and collaborate with onsite teams to deliver top-tier service and enhance resident satisfaction. Youll play a key role in fostering a welcoming positive environment that truly feels like home.
Your Day-to-Day:
- Be the go-to expert and friendly face for resident questions concerns and everyday needs
- Jump in on leasing effortsgreet prospects give engaging tours follow up with leads and help future residents find their perfect home
- Keep things running smoothly by processing lease applications screening applicants and ensuring all paperwork is in order
- Build strong relationships through clear communication with both current residents and prospects
- Monitor local market trends and help the team stay competitive
- Lead the charge on resident renewals and retentionbecause keeping happy residents is what its all about
- Own our online reputationmanage social media respond to reviews and keep our digital presence positive and engaging
Why Youll Love Working Here:
- Comprehensive Training: Company-paid in-person training in Tampa FL to set you up for success.
- Growth Opportunities: Ongoing development programs to support your career advancement.
- Recognition & Appreciation: We celebrate individual and team achievements through various initiatives.
- Stability & Success: Join a best-in-class operator with a strong history and commitment to a sustainable future.
- Excellent Compensation: Competitive base pay plus commissions bonuses and stock awards.
- Employee Ownership: Stock awards within your first year of employment.
- Benefits: Best-in-class medical dental and vision insurance rent discounts generous PTO paid holidays 100% company-paid insurance (Life AD&D and Long-Term Disability) and a 401(k) with a 100% company match (up to 4%).
What Were Looking For:
- 3 years of experience in multifamily property management preferred
- Tech-savvy with proficiency in Microsoft Office (Word Excel Outlook); Entrata experience a plus
- Familiarity with Fair Housing laws and leasing regulations
- Must have a valid drivers license reliable transportation and be open to limited travel (up to 10%)
- Requirement: Must be able to attend a company paid multi-day out of state training within 2 weeks of start date
We are an Equal Opportunity Employer and committed to building a diverse and inclusive culture. We consider applicants for all positions without regard to race color religion sex national origin age sexual orientation familial marital or veteran status disability or any other legally protected classes.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
