Key Accounts Logistics Analyst: A logistics analyst provides administrative support to the logistics shipping or transportation departments of a company. They help coordinate the daily operations of a warehouse facility. Their duties may include handling incoming shipments documenting inventory and resolving customer service issues.
Duties and Responsibilities: Assist department in carrying out various duties including:
- Provide clerical assistance to the Key accounts Managers.
- Compile records reports for the Sales Department.
- Customer Service- A high level of customer service in all interactions with our wholesale partner - great customer service is your highest priority
- Answer phones and provide customer assistance to brokers customers and vendors when needed.
- Organize and run B2B events (trade fairs)
- Be the contact person for any customer requests regarding logistical issues or promotional matters
- Plan customers meetings related to business negotiations and brands promotion
- Assist in the orders logistical monitoring and products after sales service
- Great communication skills and the ability to work towards different departments and roles
Knowledge and Skills:
- The position requires a team player with excellent interpersonal skills excellent written and verbal communication skills dedication to customer service.
- The candidate must be well organized sensitive to handling confidential information and detail oriented.
- Adequate command of both English and Spanish language plus strong excel skills.
Education/Experience:
- High school diploma or equivalent.
- Prior experience as a logistics assistant at a large warehouse.
- Sound knowledge of shipping processes and metrics.
- Ability to handle and maneuver fragile stock with ease.
- Strong communication memorization and teamwork skills.
Outstanding organizational and investigative abilities.
Required Experience:
IC