Quick Lane Service Advisor

Stivers Ford Lincoln

Posted on : 07-08-2025

Employer Active

1 Vacancy

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Job Location

Waukee, IA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 07-08-2025

Job Description

Quick Lane Service Advisors are part of a collaborative team and are the first welcoming face our Quick Lane customerssee whentheyarrive for service. Ensuring 100% satisfaction advisorslisten ask questions and keep the customer thoroughly informedduring theentirevehicle servicingprocess.

Job Responsibilities:

Foster relationships& ensure needs are metwith customers who need maintenance or major repairs warranty recall or diagnostic service to vehicles

Communicate any changes in the cost estimate or promise time with customers

Provide scheduled check-ins with customers to ensure transparency with service

Ensure all documentation and repair orders are processed accurately

Complete proper documentation to best communicate with other service teammates

Maintains professional appearance.

All other duties tasks and/or projects as assigned

Requirements:

Strong focus on customer service(phone & face to face)with a friendly up-beat attitude

Ability to work in a team-based environment.

Excellentcommunication skills(verbal and written)

Ability to drive manual transmission vehicles strongly preferred

Reliable & dependable

Ability to read and comprehend instructions and information.

At least 18 years of age

High School Diploma or equivalent

Valid Drivers License and clean driving record

Must be able to submit and clean background check.

Stivers Ford Lincoln Full Benefits Package:

401(k) with employer match

Medical Insurance

Dental Insurance

Vision Insurance

Progressive PTO/vacation policy & paid Holidays

Paid Training

Flexible scheduling

Employee & Family Discounts

Developed career path with the support to grow

State-of-the-art facilities

Employee events & food trucks

Required Experience:

Unclear Seniority

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

Stivers Ford Lincoln

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Quick Lane Service Advisor

Stivers Ford Lincoln

Job Description

Employment Type

Company Industry

Key Skills

About Company

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