Rental Agent
Rental Agent
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Salary Not Disclosed
1 Vacancy
Job Description
Car Rental Agent
Champion Rent a Car is looking for a dedicated and customer-focused individual to join their team as a Car Rental Agent. As a Car Rental Agent the selected candidate will have a vital role in providing exceptional service and ensuring a smooth experience for clients. This is a fantastic opportunity to be part of the fast-paced and dynamic world of the car rental industry.
Job Benefits:
We provide a positive professional work environment with the best training in the industry. We believe in employee development through training and advancement from within.
Responsibilities (including but not limited to):
- Warmly greet customers and assist them in selecting the most suitable vehicle for their needs whether in person or online.
- Provide comprehensive information about rental policies rates and available options to help customers make informed decisions.
- Accurately complete rental agreements and efficiently collect all necessary documents.
- Process payments and handle cash transactions following company procedures.
- Thoroughly inspect vehicles before and after rental periods noting any damages or issues.
- Ensure rental cars are appropriately cleaned and organized after each use.
- Coordinate vehicle reservations to ensure availability and proper allocation of vehicles.
- Address customer inquiries concerns or complaints in a courteous and professional manner.
- Collaborate with team members to maintain an organized and clean rental office environment.
- Stay up-to-date with product knowledge including vehicle features and local attractions.
- Work closely with other agents and the rental manager on a daily basis.
- Collaborate with body shops hotels and insurance companies as part of daily job duties.
- Clean the exterior and interior of vehicles during peak times.
- Complete other tasks as assigned by managers.
Requirements:
- Must have a valid drivers license and maintain an exceptionaldriving record
- Proficiency in both written and spoken English and Spanish
- Willingness to carry out additional duties and responsibilities as directed by management to meet operational needs
- Ability to drive multiple types of vehicles
- Exhibit effective verbal communication skills when interacting with customers colleagues and management
- Availability to work flexible shifts including days nights and weekends
- Minimum age of 18 years required due to insurance requirements
We are an Equal Opportunity Employer and a Drug & Tobacco-Free Workplace. All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks MVR and drug screen.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
