Spa Manager
Spa Manager
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USD 65000 - 70000
1 Vacancy
Job Description
Hand & Stone Massage and Facial Spa has over 500 spas nationwide! We are a leader and pioneer in our industry. Our Huntington location is located in the heart of the village and has been open since 2008. We are one of the TOP spas in the country! We are an award winning spa with 11 treatment rooms offering massages facials and waxing services. Most importantly we provide an experience with relaxation and comfort dedicated to our guests well-being and peace of mind. We want their spa experience to be a memorable one. Do people often describe you as a dynamic leader or fantastic motivator Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplaceAs the Spa Manager you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination communication and individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. We believe in performance-based remuneration so if you are constantly striving to achieve want opportunities to be creative and to own your personal progress then you found the right place to work! Please come join us if you:
- Have a great personality and excellent interpersonal skills!
- Are a self-proclaimed genius in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
- Are a dynamic leader who can manage a diverse staff
- Have great communication skills and connect well with staff and stakeholders
- Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers expectations)
- Are an empathic individual who can put yourself in someone elses shoes
- Spa experience is a plus but not required! We will teach you everything you need to know to be successful in the spa industry
Responsibilities:
- Overcome objections during the sales process and increase the membership base
- Create marketing strategies aimed at maximizing revenue and profits
- Perform data analysis that drives business decisions and success
- Use sound judgment work independently with minimal supervision.
- Plan and direct to meet the daily needs of the operation.
- Track staff schedules efficiently to optimize capacity revenue and profits.
- Maintain the utmost cleanliness and soothing ambiance of the premises
- Manage inventory effectively
- Ensure a high degree of customer satisfaction address customer dissatisfaction resolve service complaints.
- Ensure compliance with all Hand & Stone policies and procedures in addition to the local state and federal laws and regulations.
- Hire train supervise develop mentor all team members according to Hand & Stone policies and procedures.
- Motivates and empowers the team to achieve high standards.
Whats in it for you
- A great opportunity to implement creative strategies to help our new spa become as successful as possible!
- Medical benefits and paid time off offered for eligible employees.
- A massage or facial each month!- We believe in health and wellness and you deserve it!
- Discounts on retail products- (Yeay!)
- Competitive pay
- Retirement Plan for eligible employees
We value diversity and inclusion and encourage all qualified people to contact Janine at or
Required Experience:
Manager
Employment Type
Full-Time
