Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Kemna Auto Center is looking for a qualified and motivatedService Advisor to join our growing team. As a proud Ford dealer we are committed to delivering outstanding service while providing our employees with a supportive and forward-thinking workplace.
We offer a modern shop equipped with advanced tools and technology as well as opportunities for professional development through paid training and certification assistance. If youre looking for long-term career growth with a dealership that values your contributions apply today.
Benefits:
Competitive pay
Flexible working hours
Paid training and certification assistance
Long-term career growth opportunities
Modern shop with advanced equipment
Employee discounts on vehicles parts and service
Health insurance
PTO and sick leave
401(k) retirement plan
Responsibilities:
Greet customers promptly and professionally
Obtain accurate customer and vehicle information
Clearly document all vehicle symptoms as described by the customer
Recommend maintenance based on vehicle age mileage and service history
Prepare complete and accurate cost estimates for labor and parts
Establish and communicate follow-up timelines with customers
Monitor the progress of each vehicle throughout the day and provide timely updates
Ensure the final invoice matches the work completed on the repair order
Clearly explain all repairs and charges to customers at vehicle pickup
Qualifications:
Previous experience as a service advisor assistant lane manager or service consultant preferred
Experience at a Ford dealership is a plus
Strong customer service and communication skills
Ability to identify problems quickly and accurately
Basic automotive knowledge and familiarity with service procedures
High level of personal and professional integrity
Comfortable working in a fast-paced team-oriented environment
Basic computer skills and willingness to learn new systems
Minimum of 1 year of experience in a service department
High school diploma or equivalent
Ability to lift 50 pounds and remain on your feet for extended periods
About Kemna Auto Center:
At Kemna Auto Center we believe in treating our customers and employees like family. Our commitment to excellence and innovation is matched only by our dedication to the people who make it all possibleour team. Join a company that values integrity growth and long-term success.
We are an equal opportunity employer. We do not discriminate on the basis of race color religion sex national origin age disability or any other legally protected status.
Apply now to start your journey with Kemna Auto Center.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
