Field Services Technician
Field Services Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Connect with Quadient
At Quadient we support businesses of all sizes in their digital transformation and growth journey unlocking operational efficiency with reliable secure and sustainable automation processes. Our success in delivering innovation and business growth is inspired by the connections our diverse teams create every day with our clients and each other. Its these connections that make Quadient such an exceptional place to grow your career develop your skills and make a real impact help our future-focused business lead the way in powering secure and sustainable business connections through digital and physical channels.
As a Field Service Technician youll represent our company at customer sites ensuring smart locker equipment is expertly installed maintained and performing at its best. This role involves traveling to various locations to install service and upgrade smart locker equipment while diagnosing and resolving technical issues to keep systems running smoothly. Youll also train customers on proper equipment use and maintenance helping them maximize value from our addition to your technical skills youll serve as a trusted advisorlistening to customer needs offering tailored solutions and identifying opportunities to enhance their experience. Clear communication effective documentation and managing service tools and inventory are key to your success in this impactful role.
Your role in our future
- Install service or upgrade equipment onsite at customer locations.
- Diagnose and troubleshoot technical issues providing effective solutions.
- Collaborate with customers to understand requirements and offer technical recommendations.
- Provide training and guidance on product operation and maintenance.
- Perform routine maintenance and manage stock of replacement parts.
- Document technical issues for escalation and evaluate customer needs for additional products or services.
Your profile
- High School Diploma/GED or equivalent work experience with 1-2 years in electrical/mechanical installation and repair.
- 1-2 years of customer service experience with strong communication skills for interacting with customers and teams.
- Ability to diagnose repair equipment and solve problems independently.
- Strong organizational skills attention to detail and adaptability to changing priorities.
- Willingness to travel up to 100% to customer sites with a valid drivers license and clean driving record.
- Capable of lifting or moving 55 lbs with or without accommodation.
Knowledge gaps can be filled. Even if you dont satisfy every single requirement or meet every qualification listed we still want to hear from you.
This position has an hourly pay range of:
$17.69-$26.54Quadient Inc. has standard ranges for all U.S. - based roles based on function level and scope which are benchmarked against companies of similar size and provide greater transparency to candidates we share these targets on all job postings. Final salary offers are determined by multiple factors which may include (but are not limited to) geographic location and candidate experience and expertise. As such they may vary from the ranges listed.
Rewards & Benefits
Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program.
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness work/life balance and more including a generous referral scheme.
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Smart Work at Quadient
At Quadient our Smart Work approach fosters connection collaboration and innovation while offering flexibility based on role requirements. Whether on-site hybrid or remote our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work on-site roles contribute daily to our vibrant workplace culture and remote employees stay connected through virtual collaboration and in-person events. No matter where you work youll be part of a dynamic people-first community that drives success together.
Be yourself at Quadient
Our values define how we work as a team: Empowerment Passion Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we are. Were a team of individuals with one goal but many perspectives. When you connect with Quadient you become part of a community that cares - in a culture that embraces differences and values every voice.
We will consider any reasonable modifications to the interview process. If you require any assistance with the application process please email us at
Quadient is an Equal Employment Opportunity Employer. *: We firmly believe in zero discrimination in employment on any basis including race color religion sex national origin age disability veteran or military status genetic information citizenship status and any other characteristics protected by local state or federal law.
People. Connected.
Required Experience:
IC
Employment Type
Full-Time
