Telecommunications Service Technician- Fiber
Telecommunications Service Technician- Fiber
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Job Description
Were in the business of delivering the future. Our award-winning service and state-of-the-art technology have kept us ahead of the pack and allowed us to create a reputation for world-class customer service. But we know the best technology in the world and groundbreaking game plans are nothing without having the experts we need to back them up.
This is why Connectivity Point is currently looking for a service technician specializing in fiber to join our team!
Youll be responsible for communicating and demonstrating your expertise in voice and data cabling IP cameras and security systems audio-visual and paging systems wired and wireless access and telephony equipment.
If youre looking to be at the center of innovation and work for one of the industrys leading companies we would love to hear from you!
- Service troubleshoot and maintain Commercial Data Voice and Fiber Optic Establishes voice and data networks by running pulling terminating testing and splicing cables; installing telecommunications equipment routers switches cable trays programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors.
- Service troubleshoot and maintain Commercial Phone Installs and test new and existing VoIP telephone and voice mail components in accordance with applicable codes standards and department policy. Executes service ticket requests for any telephony service requests. Responsible for port activation connectivity testing and user placements according to available physical infrastructure. Provides small station wiring requests performs wire cross-connecting and patch panel data connectivity to the VoIP telephony system.
- Service troubleshoot and maintain Commercial Paging Have experience with paging systems and peripheral equipment i.e.: amplifiers speakers horns paging adaptors etc.
- Service troubleshoot and maintain Commercial Security Perform service/installation of access control intrusion alarm and CCTV cameras and other security-related devices.
- Service troubleshoot and maintain Commercial Audio/Video Technicians perform testing of audio-visual equipment and fix issues related to video audio switching and control systems.
- Work involves driving a company vehicle; using hand tools; Climbing ladders; using scissor lifts.
- Perform Customer Instruction on System Operation and functionality.
- Perform System Testing and Signal verification
- Follows all company safety policies and procedures; and reports all accidents hazards and equipment problems.
- Attends and participates in various meetings within the company.
- Performs other duties as assigned.
- May be required to work on-call or long hours in case of system malfunctions.
SKILLS/EXPERIENCE/TRAINING REQUIRED:
- High School Diploma or equivalent combination of education and experience.
- Basic to advanced technical skills and knowledge of the telecommunications industry and/or installation including voice data and video-structured cabling
- Industry-specific Manufacturer Certifications and BICSI training and/or Certifications are preferred but not required.
- Strong working knowledge of TIA and BICSI Standards; including troubleshooting and service preferred but not required.
- Strong working knowledge of building codes electrical codes communication standards and installation.
- Experience in communications cabling is strongly preferred.
- Ability to follow blueprints notes and specifications to meet the job requirements.
- Basic written and verbal communication skills.
- Experience with construction and adherence to large and small project scheduling.
- Enjoys hands-on problem-solving in a fast-paced work environment.
- Ability to work well both independently and as part of a professional team.
- Willingness to be a positive leader and a great follower.
- Excellent time management planning and forward-thinking skills.
- Self-motivated with a positive and professional attitude.
- Excellent communication and listening skills.
- Strong team building customer service and interpersonal skills.
- Must possess good decision-making skills be very organized and detail-oriented.
- Knowledge of and ability to perform basic math functions.
- Basic computer skills using Microsoft Office suite (i.e. Word Excel Outlook)
- This job will require on-call nights and weekend
- Must maintain a valid drivers license.
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements the Company reserves the right to modify add or remove duties and assign other duties as necessary.
Connectivity Point Design and Installation is a fast-growing technology company providing design installation and support services for low-voltage infrastructure and equipment. Our professional services fall into five major disciplines: Structured Network Cabling Audio-Visual Solutions Security Solutions Wireless Networks and Telephone Systems. Established in 2002 this Maine based business has more than 175 employees and has performed work in 44 states and 24 countries.
Named one of the Best Places to Work in Maine Rhode Island and South Carolina. Connectivity Point is an equal opportunity employer offering competitive wages and generous employee benefits including paid holidays Paid Time Off (PTO) group medical dental disability and life insurance and 401K retirement plan with a company match.
At Connectivity Point diversity and inclusion drive our hiring ensuring we bring together the most talented individuals regardless of race age religion gender identification or sexual orientation. If you want to have a career of unparalleled growth a team with a family-strong bond and an unmatched atmosphere of motivated and caring professionals apply to Connectivity Point today! Lets create a future together thats built upon trust the authentic and innovative spirit of our family and a commitment to making the world a better place with the best technology.
Required Experience:
IC
Employment Type
Full-Time
