Employer: Services LLC
Position: Program Manager III
Location: Santa Monica CA
Multiple Positions Available:
Identify design develop implement and execute new and existing processes policies goals and solutions to ensure optimal customer experience related to fulfillment solutions. Drive development efforts and manage priorities for project/program completion including operational solutions. Create schedules identify and communicate risks to stakeholders define risk mitigation strategies and facilitate appropriate engineering solutions. Develop system requirements to streamline and simplify tools used to manage and enhance operational productivity
accuracy and effectiveness. Evaluate effectiveness of current or future fulfillment channel performance. Collaborate with other departments to integrate with business systems and processes. Resolve problems concerning transportation logistics systems supply chain and fulfillment operations. Maintain metrics reports and process documentation to monitor and analyze delivery performance and key business performance indicators. Manage cross-functional teams and/or third party-vendors for implementation of project/program requirements. Develop implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects and using this data to drive/influence business decisions. Domestic and/or international travel up to 30% to perform role responsibilities may be required.
Masters degree or foreign equivalent in Business Administration Management Finance Engineering Operations Research or a related field and one year of experience in the job offered or as a Program/Project Manager or a related occupation. Employer will accept a Bachelors degree or foreign equivalent and five years of experience as equivalent.
One year of experience in the following skills:
(1) managing operations projects from design to implementation for large-scale fulfillment solutions; experience with selection optimization; and working with statistical analysis and data
mining tools utilizing Excel Tableau or SQL.
(2) Experience in program management including managing planning organizing scheduling and tracking of projects from initiation planning execution and delivery.
(3) Experience in working in the business procurement organization of a consumer market segment company or related industry experience in supply chain/transportation operations
direct-to-customer fulfillment/distribution center/operations general management or engineering operations.
The pay range for this position in Santa Monica CA is $115600 - $160000 (yr); however base pay offered may vary depending on job-related knowledge skills and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered. This information is provided by Santa Monica CA Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazons internal or external careers site.
All applicants must meet all the above listed requirements.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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