US-Lead
US-Lead
Posted on :
07-08-2025
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1 Vacancy
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Job Description
Lead act as a role model mentor and encourage customer Apple product and services expertise to drive customer engagement and sales while building customer people and the sales floor workflow including managing relevant communication to team members and leadership to optimize the customer sure that sales strategy is effectively communicated to the team in a timely manner and executed in partnership with the leadership inform and align team members on store performance goals priorities and to time-sensitive team member feedback questions and concerns and escalate issues to Store Leadership as operational needs of the store such as opening and closing procedures cash management and other tasks as needed including but not limited to providing customer service and support in other areas of the to an inclusive environment by respecting each others differences and having the curiosity to Apples values of inclusion and diversity in daily activities.
- You should:
- Be available to work a schedule based on business needs that may include nights weekends and public holidays in the retail store and reliably attend work as scheduled in line with local laws and subject to any approved accommodations.
- Have experience in retail or sales or related work experience.
- Have experience mentoring or leading others personally or professionally.
- You can:
- Motivate others to achieve performance goals by fostering open dialog collaboration and recognition.
- Resolve conflict and settle differences in productive ways.
- Work in a fast-paced environment and make timely decisions using analytics experience and judgment.
- Demonstrate excellent attention to detail and organization skills.
- Work autonomously and be willing to take initiative without close supervision.
- Drive results both individually and through enabling others by leading and collaborating.
- Allocate resources and adjust processes to provide an exceptional customer experience.
- Communicate effectively and tailor your communication style to different audiences.
At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $30.60 and $45.95/hr and your base pay will depend on your skills qualifications experience and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Employment Type
Full-Time
Key Skills
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