Operations Lead - Anchor AI
Operations Lead - Anchor AI
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Job Description
About us
Global trade still runs on outdated time-consuming manual workflows. Were fixing that! Anchor AI is building AI agents for customs brokers. Our AI works alongside humans to help brokers process more shipments- faster with fewer errors.
Were growing fast backed by First Round Capital (early investors in Flexport) Pear VC and other top investors. The timing is perfect: with the changes from the current administration the market is waking up to the potential of AI. Were racing to be the default AI platform for them.
About the role
Were hiring an Operations Lead to serve as the operational backbone of the company. Your job is to keep the business running smoothly while freeing up the founder (Sam) to focus 9095% of his time on selling to enterprise customers. This is a high-trust high-impact roleperfect for someone who thrives in ambiguity loves getting things done and knows how to scale operations without adding bureaucracy.
Youll own all the glue work that keeps our team fast focused and frictionless: events HR/admin tooling vendors and special projects.
What Youll Do:
Events & Marketing Ops: Manage sponsorships prepare speaker decks coordinate booth logistics and support lead gen at conferences.
People & Admin: Run the new hire checklist route AP/AR coordinate IT setup and keep HR basics humming.
Tooling & Data Ops: Maintain our internal Notion Google Drive structure and HubSpot setup.
Special Projects: Jump into ad hoc needswhether thats building an internal dashboard or generating AI-powered sales collateral.
Were Looking For Someone Who:
Has 13 years in a generalist operations role at an early-stage B2B SaaS or marketplace startup.
Has personally run a national conference booth or a multi-city roadshow.
Is fluent in tools like Google Workspace Notion/Airtable Zapier and HubSpot (or similar CRM).
Is scrappy resourceful and fast-movingyou build the table not a meeting about the table.
Is low ego and high ownershipyoure happy booking flights prepping demo decks and drafting dashboards.
Writes clearly and professionallyyou can send investor-ready updates.
Bonus: has experience in logistics or supply chain but not required.
Why This Role
This is a rare chance to step into a high-leverage role early in the companys lifecycle. Youll have full ownership of operations while working directly with the founder and product teamand your work will directly impact revenue customer satisfaction and scale.
Employment Type
Full-Time
