Shop Parts Coordinator
Shop Parts Coordinator
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Job Description
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the companys mission and core business values; 2)Collaborate with key internal/external resources; 3) Participate in ongoing self-development
Essential Functions:
Models promotes reinforces and rewards the consistent use of HOLTs Values Based Leadership (VBL) tools models and processes to ensure alignment with our Vision Values and Mission
Ensures that appropriate parts are available and order as necessary for the service department
Maintains parts inventory and cleanliness of warehouse
Processes credits as needed
Assists the parts counter and will call customers
Delivers parts as needed to job sites and customer locations
Performs parts inventory functions up to but not limited to; daily bin and cycle counts putting up stock orders receiving and acknowledging parts back orders and pick/pack/shipment of all parts orders
Works safely at all times and adheres to all applicable safety policies; complies with all company policies procedures and standards
Assumes turn in after-hour call out rotation to assist customers in after hour call out needs to be measured by adherence to set schedule and call out report provided to management by the answering service and customer feedback
Works overtime as required by workload and customers needs to include on call rotation
Requires regular and punctual employee attendance
Performs other duties as assigned
Knowledge Skills and Abilities:
Knowledge and proficiency with current computer software such as Microsoft Office applications including Excel and Word
Planning and organizing skills to prioritize and plan work activities; use time efficiently; plan for additional resources
Knowledge of safe work procedures and practices
Verbal and written communication skills
Ability to work independently and as part of a team
Exceptional customer service skills
Operation and control skills of equipment or systems
Ability to communicate clearly and effectively both verbally and in writing
Ability to read write and understand information
Ability to meet deadlines and work under fast-paced time constraining circumstances
Ability to operate a conventional forklift
Ability to maintain good relationships with customers and co-workers
Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp manipulate or assemble very small objects
Education and Experience:
High school diploma or equivalent preferred
One or more years of experience required
Has successfully met requirements for Parts Warehouse Associates 1 & 2
Supervisory Responsibilities:
None
Travel:
Minimal training related travel required for this position
Daily travel will vary depending on delivering of parts to customers and field technicians in a company vehicle
Valid Drivers license required
Physical Requirements:
Must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue
Significant amount of time standing walking
Minimal amount of time kneeling crouching stooping climbing crawling balancing and reaching
Constant movement and use of hands this position requires good manual dexterity
Communicates with customers service managers and co-workers
Routinely reacts to visual auditory and other signals including alarms and instructions and is required to visually inspect work
Occasionally lifts and moves materials and equipment up to 65 lbs.
Ascends/descends with gradual or continuous progress by oneself using both hands and feet and climbs up and down ladders and/or equipment
Work Environment:
Regularly works indoors
Occasionally outdoors under cover
Exposure to sounds and noise levels that are distracting or uncomfortable
Works in an enclosed and open vehicle or equipment
Requires wearing common protective or safety equipment
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.
Required Experience:
IC
Employment Type
Full-Time
