Automotive Parts Counter Person (Parts Advisor)
Automotive Parts Counter Person (Parts Advisor)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Medical Dental and Vision Insurance
- Life Insurance
- Paid Time Off
- Paid Company Holidays
- Paid Training
- Work-Life Balance
- Ongoing Professional Development
- Employee Discounts
- Family-Friendly and Inclusive Team Culture
- Career Growth and Internal Promotions
- Custom and Competitive Wage Plan
- Assist all customers (retail and shop) in selecting required parts in a friendly professional and efficient manner
- Answer incoming phone calls and counter inquiries providing price quotes and other information as needed
- Inform customers of companion part requirements and specials and ensures that the customer is exposed to the full product line
- Pull and fill orders from stock
- Notify parts manager of out-of-stock parts or shop materials that need immediate attention
- Notify all necessary parties when special ordered parts have been received
- Pull orders and ensure sure all parts are tagged with customer names and job number
- Follow department policy and instructions on the special ordering of parts
- Follow up on back-ordered parts
- Makes sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtain credit authorization
- Keeping things in neat and orderly fashion
- Follow all company safety policies and procedures.
- Understand and follow federal state and local regulations applicable to industry.
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- High School diploma
- Must have a valid drivers license
- Automotive experience preferred
- Excellent oral and written communication skills
- Excellent customer service skills
- Friendly and reliable
- Positive and team player attitude
- Maintain an organized orderly and clean work environment
- Ability to multi-task in a fast paced environment
Required Experience:
Unclear Seniority
Employment Type
Full-Time
