FLEX Senior Manager, Program Management - Food and Beverage
FLEX Senior Manager, Program Management - Food and Beverage
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Job Description
This is a temporary position.
The Senior Manager Program Management is a member of the US and Canada (US/CAN) Food & Beverage team and will report to the Senior Director Food & Beverage US & Canada. This position is responsible for supporting US/CAN Food & Beverage Marriott Select Brand projects and team support across all aspects and priorities of the Food & Beverage organization. The roles primary focus will be managing the overall initiative planning schedule managing tracking and approvals of projects including Proofs of Concept (POCs) pilots deployments communication and feedback needs from above property teams and hotels in the US/CAN. The role will manage activities and support needs to deliver upon all activities assigned across Managed by Marriott (MxM) and Franchise hotels Franchise Management Companies (FMCs) above property and the leadership team and supporting continent disciplines
CANDIDATE PROFILE
Education and Experience
Required
- 4-year bachelors degree from an accredited university in Business Administration Marketing Communications or related major OR an equivalent combination of education and experience from which comparable skills and knowledge can be acquired
3 years of experience in Project Management Consulting and/or Communications
Experience with data analysis performance reporting and evaluation skills and tools (i.e. Excel Attrix Tableau PowerBI GuestVoice etc.)
Preferred
- 2 years of experience working in a Marriott Select Brand hotel or managing Marriott Select Brand programs and initiatives above property
- Experience in hotel operations including Food & Beverage Operations
CORE WORK ACTIVITIES
Deliver overall project management support for US/CAN Food & Beverage team to support business priorities of Marriott Select Brands across all disciplines within the continent managed and franchise including MxM hotels FMCs and above property teams
Assess needs for each project and consult with stakeholders and Sr. Director F&B to make recommendations that align with continent F&B strategy and determine and assign appropriate plan execution budget and results
Establish and execute a consistent approach for risk assessment and mitigation including escalation to senior leaders when appropriate
Collaborate and consult with hotel stakeholders to capture feedback resolve issues and facilitate cross-group discussions and incorporate that information into pilots and implementations
Provide expertise regarding Marriott Select Brand standards best practices and resources to above property and hotel associates
Manage requests for exceptions to existing standards and requirements based on hotel specifications and determine approval permissions
Design create and deliver support tools and manage coordination and execution to support the overarching US/CAN strategies including presentation support and communications
Identify trends gaps and/or patterns in business processes and lead strategies to improve implementation tools and processes and team performance
Assess and synthesize data from various sources to formulate informed viewpoints to organizational issues that this role supports relative to the operational experience in the hotels
Manage content to keep communication information accurate and current across various communications channels for relevant stakeholders
Actively engage with internal partners (e.g. finance human resources legal) to prepare content for communication materials
Measure the effectiveness of planning transformation efforts; set targets track results and improve processes
Build and maintain relationships with stakeholders who have accountability for project/initiative execution
Ability to travel up to 15%
The pay range for this position is $52.06 to $78.80 per hour.
FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda MD.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Senior Manager
Employment Type
Full-Time
