Retention Specialist
Retention Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Create your best future and join St George as a Retention specialist located in our Parramatta office
- Full time permanent position based in Parramatta
- Drive excellent customer experience
- Grow a career within Lending
Whats the role
Youll be working within a team of Retention Specialists to help retain customers who have chosen St George for their home lending will use your strong operating rhythms and practices to connect with customers and track retention performance to protect our home lending business. You will also lead with a customer first mindset and drive innovation that creates a customer experience like no other within the Group.
What do I need
Youll ideally have an understanding of lending and credit with a passion for helping our customers. You will also need to understand the drivers of retaining customers and building long term customer relationships. But its not just whats on your CV that excites us. Its a natural commitment to customer service plus an infectious enthusiasm for steering a business towards success that will really set you apart.
Why join us
Were obsessed with becoming our customers #1 banking partner for life and were looking for people who are passionate about helping us achieve that return were committed to making the Westpac Group the best place to work in the country. Here are just a few of the ways were already doing that:
- Special offers on banking products and discounts from top brands including generous employee-only mortgage rates!
- Flexible work arrangements to help you achieve a greater work/life balance and a variety of leave options including Culture Lifestyle and Wellbeing leave.
- Tailored learning and development opportunities to help your grow your career within the bank.
- Lots of opportunities to give back to the Community by getting involved in our many volunteering initiatives
Create your future today
To get started simply click on the APPLY or APPLY NOW button
Were all about creating a supportive and inclusive community. We welcome everyone no matter your age gender background or abilities. We also provide additional support to welcome our veterans Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process you can find out more information and additional contact details by visiting the People with Disability and/or needing Accessibility Requirements page on ourwebsite.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
