Franchise Lead Coordinator
Franchise Lead Coordinator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Franchise Lead Coordinator plays a vital role in supporting our franchise growth by ensuring all incoming leads are properly entered into our franchise database and proactively reaching out to schedule initial appointments for our Franchise Development Managers. This position serves as the first point of contact for prospective franchisees helping maintain a steady flow of qualified appointments. The role also assists in maintaining data accuracy and collaborating with the broader team to support franchise development initiatives.
Key Responsibilities:
- Promptly enter and track all new franchise leads in our CRM and franchise database.
- Conduct timely outreach (phone email and other channels) to all leads to introduce the franchise opportunity and schedule initial qualification appointments with the Franchise Development Managers.
- Ensure data integrity by updating lead records and tracking engagement activity.
- Collaborate closely with the franchise development team to hand off leads smoothly and support a positive candidate experience.
- Participate in maintaining and optimizing franchise development reports and dashboards.
- Support database cleanup projects list imports and other administrative tasks related to lead management.
- Assist with other team projects and marketing follow-up activities as needed.
Skills:
- Strong organizational skills and the ability to manage multiple tasks and priorities.
- Proficiency in CRM systems and data entry.
- Confident phone presence and email communication skills.
- Tech-savvy and able to quickly learn new tools and systems.
Qualifications :
- Prior experience in customer service inside sales lead coordination or a similar administrative support role.
- Strong verbal and written communication skills with the confidence to call prospective candidates.
- Comfortable working with web-based CRM and database systems.
- Excellent attention to detail and commitment to maintaining accurate records.
- Ability to collaborate effectively with a team while working independently on day-to-day tasks.
- Prior experience in franchising recruiting or sales support is a plus.
- Self-motivated with good time management skills.
Additional Information :
This describes the general duties and responsibilities for the position. Other duties may be assigned as needed.
Hana Group North America is an Equal Opportunity Employer
Salary: $60000.00-$65000.00 USD annually
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
