Supervisor, Parliamentary Access
Supervisor, Parliamentary Access
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Job Description
The House of Commons Office of the Sergeant-at-Arms and Corporate Security is currently looking to staff the Supervisor Parliamentary Access position.
This recruitment and selection process is restricted to employees of the House of Commons and the parliamentary partners (the Senate the Library of Parliament the Parliamentary Protective Service the Office of the Conflict of Interest and Ethics Commissioner and the Office of the Parliamentary Budget Officer).
The Supervisor Parliamentary Access is responsible for overseeing the daily operations of the Visitor Registration Program. This includes coordinating operations and ensuring service excellence for Members and visitors as well as the supervision of both full-time and part-time staff. As this is a new program you will develop policies and procedures to help maintain and improve the initiatives efficiency and addition as the Supervisor you act as the first point of contact if issues arise helping solve problems and ensure service standards are met.
Top Reasons to Join the Visitor Registration Program:
In this role you are at the forefront of ensuring the House of Commons is a secure and safe place for parliamentarians and their guests. You are part of a team that is continuously improving and innovating with new technologies and practices. Your skills in supervising employees as well as your organised nature will be continually developed through collaboration with top experts in the field. If you want a fulfilling position that will enhance your knowledge of security processes client services and supervisory skills this position is meant for you!
- Training and development opportunities.
- Work-life balance /35-hour workweek
- 4 weeks vacation (minimum)
Qualifications :
Education:
- Successful completion of post-secondary education in a field related to security or an acceptable combination of education training and relevant experience.
Experiences:
- Experience working in a fast-paced environment;
- Experience in managing client services and working with executive clients;
- Experience collaborating and maintaining relationships with internal and external stakeholders;
- Experience in the creation of policy and procedure;
- Experience with Microsoft Office suite (notably strong experience with Microsoft Excel);
- Experience in supervising coaching and/or mentoring staff.
Assets:
- Knowledge of the House of Commons and parliamentary precinct;
- Experience in maintaining shift schedules and managing employees.
Additional Information :
We are committed to creating an inclusive workplace by providing a barrier-free recruitment and selection process. If you have an accommodation request require material in an accessible format or need additional support with the application process please contact Recruitment and Selection Services at .
Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension written expression and oral interaction required. The profile for this position is CBC. Consideration may be given to candidates with other linguistic profiles.
We invite you to save a copy of the notice of job opportunity. Once the closing date has passed these documents will no longer be available.
Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.
Learn more about us! Visit .
To learn about our hiring process visit Eligibility and Selection.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
