DescriptionWe are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. What will you make today
As part of our Manufacturing team youll help build the world-class state-of-the-art smart vehicles were known our plants around the world were constantly developing new technologies and processes to further increase our efficiency. Youll get the satisfaction of making great products people use and love.
In this position...
Lead the Quality Operating System (QOS) to deliver Warranty and Vehicle Operations (VO) Customer objectives.
ResponsibilitiesWhat youll do...
- Manage Vehicle Operation and Warranty concerns
- Develop and mentor plant personnel on the QOS and coach and train them on the appropriate use of standard Quality Tools
- Deliver the plant Policy Deployment Process for Quality
- Manage the daily weekly monthly quarterly Quality cadence for the plant Daily Quality Reviews
- Drive the implementation of corrective actions to resolve quality issues using 3L x 5Y 8D tool 6 panel etc.
- Resolve quality issues using 6-sigma tools
- Lead VO Customer Communications and Concerns
- Manage stability of the base QOS
- Identify sources of variation within the production environment effectively and efficiently
- Knowledge of and ability to execute measurement systems analysis & variable data analysis
- Determine inspection equipment and facility requirements
- Oversee engine testing teardown hot run and contamination investigations
- Provide feedback on concerns to appropriate departments identified by dealers and customers related to quality
- Pass through management for Warranty and Ford Plant Concerns
- Review internal/external suppliers for process compatibility
- Review quality concerns; must have experience with initiating containment determining root cause and implementing corrective actions
- Coordinate real time quality concern feedback to production departments
- Provide Incoming Quality (IQ) support to contain suspect component concerns until certified stock arrives
- Ensure dock holds are implemented to contain quality concerns
- Provide updates on suppliers to Purchasing Supplier Technical Assistance (STA) and plant management
- Manage the reimbursement of plant expenses due to supplier quality concerns
- Lead Quality in all New Model Launch activities
QualificationsYoull have...
- Bachelors degree or equivalent experience in a relevant field
- 5 years of experience
Even better you may have...
- Quality engineering background (preferred)
- Strong statistical background
- Engineering degree preferred
- Six Sigma Black Belt Certification (preferred)
- Strong knowledge of the Ford Production System/Quality Operating System
- Working Knowledge of the following systems:
- Data Cubes/Common Metrics
- Balanced Single Agenda for Quality (BSAQ)
- Early Claims Binning (ECB)
- GSAR Warranty Tracking System
- Quality Leadership System (Quality Leadership System)
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all the above No matter what you choose we offer a work life that works for you including:
- Immediate medical dental and prescription drug coverage
- Flexible family care parental leave new parent ramp-up programs subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays including the week between Christmas and New Years Day
- Paid time off and the option to purchase additional vacation time.
For more information on salary and benefits click here: position is a leadership salary grade LL6.
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
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Required Experience:
Manager