Cleaning and Restoration Service Supervisor
Cleaning and Restoration Service Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 24 - 30
1 Vacancy
Job Description
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Training & development
- Vision insurance
Customer Relations & Quality Assurance
- Serve as the primary on-site customer contact maintaining a professional appearance and demeanor.
- Clearly explain the restoration process inspection findings and documentation to customers.
- Conduct quality control inspections; take corrective measures as necessary.
- Perform walk-throughs and obtain customer signatures on Certificates of Satisfaction.
- Ensure a positive customer experience and promote overall satisfaction.
- Coordinate and perform production processes per work orders and schedules.
- Lead job site activities including staging demolition extraction drying and cleaning.
- Perform initial inspections determine scope of work drying goals and assess salvageability.
- Monitor drying conditions adjust equipment and document progress.
- Use equipment efficiently and ensure proper handling and protection of jobsite materials.
- Make decisions in the field to adjust project execution based on changing conditions.
- Communicate clear expectations to production technicians and supervise daily activities.
- Direct crew setup cleanup and task delegation for each phase of work.
- Coach and train technicians on proper mitigation and remediation techniques.
- Identify skill gaps and provide feedback to management for technician development.
- Identify jobsite hazards and implement safety controls for both occupants and workers.
- Ensure crew adherence to SERVPRO safety policies and applicable OSHA standards.
- Enforce use of proper PPE and safety procedures throughout the job cycle.
- Accurately document the scope of work measurements photos and job diaries.
- Monitor and log drying progress using industry-standard tools and methods.
- Maintain detailed and compliant job files to support service delivery and billing.
- Manage labor and consumable usage efficiently to control project costs.
- Ensure equipment and tools are cleaned maintained and stored properly.
- Perform assigned vehicle and equipment maintenance on daily weekly and monthly schedules.
- Oversee facility and grounds maintenance tasks as assigned.
- Continue developing expertise in restoration procedures tools products and standards.
- Communicate effectively with managers and office staff regarding project status and concerns.
- Perform other related tasks or duties as assigned by leadership.
- High school diploma or GED required.
- Minimum of 1 year experience in restoration cleaning or construction required.
- Supervisory experience preferred.
- IICRC certification(s) preferred.
- Strong written and verbal communication skills.
- Regularly lift 50 pounds independently; occasionally up to 100 pounds with assistance.
- Stand walk climb ladders and work overhead for extended periods.
- Work in confined spaces such as attics and crawlspaces.
- Perform repetitive motions such as pushing pulling lifting and carrying.
- Tolerate exposure to noise dust chemicals fumes and varying environmental conditions.
- Wear a respirator when required.
- MondayFriday 7:30 a.m.5:00 p.m. with frequent overtime nights and weekends.
- Local travel required; occasional out-of-town travel may be necessary.
Picture yourself here fulfilling your potential.
At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.
Required Experience:
Manager
Employment Type
Full-Time
