Site Reliability Developer (JoinOCI-Ns2)
Site Reliability Developer (JoinOCI-Ns2)
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Job Description
Teams located in: Reston VA; Austin TX; and Seattle WA
Shift work included: Mon-Fri; 24x7 environment; Day Mid and Night Shift available
Solve complex problems related to infrastructure cloud services and build automation to prevent problem recurrence. Design write and deploy software to improve the availability scalability and efficiency of Oracle products and services. Design and develop designs architectures standards and methods for large-scale distributed systems. Facilitate service capacity planning and demand forecasting software performance analysis and system tuning.
Work with Site Reliability Engineering (SRE) team on the shared full stack ownership of a collection of services and/or technology areas. Understand the end-to-end configuration technical dependencies and overall behavioral characteristics of production services. Responsible for the design and delivery of the mission critical stack with focus on security resiliency scale and performance. Authority for end-to-end performance and operability. Partner with development teams in defining and implementing improvements in service architecture. Articulate technical characteristics of services and technology areas and guide Development Teams to engineer and add premier capabilities to the Oracle Cloud service portfolio. Understand and communicate the scale capacity security performance attributes and requirements of the service and technology stack. Demonstrate clear understanding of automation and orchestration principles. Act as ultimate escalation point for complex or critical issues that have not yet been documented as Standard Operating Procedures (SOPs). Utilize a deep understanding of service topology and their dependencies required to troubleshoot issues and define mitigations. Understand and explain the affect of product architecture decisions on distributed systems. Professional curiosity and a desire to a develop deep understanding of services and technologies.
We are looking for strong SREs to take on the challenge of engineering infrastructure solutions for scale and performance while providing strong guarantees of availability to our customers. Your team will have diverse expertise in systems networking and software development to provide the stability performance and reliability our customers need. You will build tools to address hard operational problems while enabling our service developers to remain agile and deliver feature changes. You will deliver the solutions that directly contribute to our customers success.
A SRE will spend a significant amount of their time performing ops related work to include maintaining services and troubleshooting production issues as well as service on-call. When not working on operations the SRE is working on software engineering tasks such as design and development of systems that increase our reliability scalability and reduce operational overhead through automation. The ideal SRE candidate is a proficient programmer who has a large breadth of knowledge and experience in areas such as networking internet protocols and Linux systems.
Our SREs are close partners with service owners in all aspects of service operations and ownership. We have a strong culture of innovation collaboration and teamwork inspired by the DevOps philosophy.
Career Level - IC3
Responsibilities
A BS or MS in Computer Science or equivalent. Identifies solutions to knowledge of server hardware and software configuration networking standard internet services scripting languages cloud computing patterns technology security and compliance. Experience running large scale customer facing web services. Identifies solutions to understanding of load balancing technologies and experience with development in programming languages databases and big data stores and container technologies. Work involves defining and documenting technical architecture of complex and highly scalable products. A minimum of 5 years experience of running large scale customer facing web services.
Responsibilities:
- Partner with feature teams to onboard new services into our cloud environments
- Build systems to address hard operational problems such as automation provisioning/deployment security scaling availability and resiliency - while enabling our service developers to remain agile and deliver feature changes.
- Work comfortably in a collaborative agile environment that values simplicity and usability as well as security.
- Practice sustainable incident response and drive root case analysis.
- Takean active role in the definition and evolution of standard practices and procedures for our team and organization.
- Deliver solutions that directly contribute to our customers success.
- Managing and triaging tickets. Driving prioritization and execution of work based on impact.
- Work in concert with service developers to evolve systems/products for better scalability reliability and development velocity.
- Drive new runbooks to help reduce mean triage time of incidents. Prioritize and automate high hit count runbooks.
Minimum Qualifications:
- An active TS/SCI is required. An active Polygraph is preferred. Must be able to obtain and maintain an active Polygraph.
- BS degree in Computer Science or related technical field involving coding or equivalent practical experience.
- Proficient with writing services/task automation in Python Bash Ruby Perl JavaScript or Java
- Proficient with communication skills (writing organization learning exchange)
- Familiarity with core protocols (DNS DHCP HTTP TCP)
- Deep knowledge of Linux internals and host-based networking
- Expert Linux/Unix performance and stability troubleshooting skills
- Familiarity with configuration management solutions such as Chef Puppet etc.
- Experience with devising managing and extending monitoring solutions for large scale environments.
- Experience in database management (Oracle DB MYSQL Postgres)
- Experience in shared file systems (Gluster ZFS etc.)
- Systematic problem-solving approach strong communication skills a sense of ownership and drive
- Deep understanding of service metrics and alarms through the development of dashboards service KPIs alarming systems
- Experience working in an operational environment with mission critical tier one services with associated on-call duty
- 5 years managing large scale highly distributed services infrastructures
- 2 years managing host virtualization technologies (KVM Containers Docker etc.)
Preferred Qualifications
- Proficient in coding complex distributed systems using Python Ruby Java or C/C
- Deep knowledge of Networking (TCP UDP DNS DHCP IPSec)
- Deep focus on building secure Internet facing systems and services in hostile environments
- 3 years of experience in production software development with Agile methodologies
- 3 years managing host network or storage virtualization technologies
- Expert troubleshooting skills
- Expert fleet automation and management solutions
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $79100 to $158200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Employment Type
Full-Time
