Director, Business Applications - Process Automation/AI

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing human capital consulting employment law compliance and employee benefits including health insurance retirement plans and workers compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If youre passionate about innovation and making an impact on the large SMB market come join us as we power our clients business success with extraordinary HR.

Dont meet every single requirement Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role ensuring we deliver outstanding results for our small and medium-size customers. So if youre excited about this role but your past experience doesnt align perfectly with every single qualification in the job description nobodys perfect and we encourage you to apply. You may just be the right candidate for this or other roles.

A Brief Overview
As the Director of Business Applications you will provide strategic leadership responsible for the successful implementation optimization and maintenance of our enterprise-wide business systems and applications. You will collaborate closely with cross-functional stakeholders includingTechnology People Team Finance andother departments to align technology solutions with business objectives. This role requires a combination of strong leadership skills technical expertise and a deep understanding of business processes to drive operational excellence and support organizational may also oversee someBusiness Analystteam members.

Implementation and ongoing usage experience with AI-powered process automation and AI Agents to transform business workflows including:

• Development and integration of AI agents LLMs and automated workflows
• Business Process Discovery (BPD)
• Robotic Process Automation (RPA)
• Intelligent Document Processing(IDP)
• Business Process Orchestration (BPO)
• System Integration and Interface Enablement (iPaaS)
• Agentic Process Automation (APA)
• Automation Practice (Adoption & Operational framework)
• Hyperautomation future state (Workato Microsoft etc.)
• AI practices and compliance

Preference for working knowledge of process automation via:

• Oracle Fusion Oracle HCM Oracle CDP/CDM
• Salesforce
• ServiceNow
• Microsoft Power Platform

What you will do

• Team Leadership: Provide visionary leadership mentorship and guidance to team members fostering a high-performance culture and ensuring the teams professional development.
• BusinessApplications Strategy: Develop and implement a comprehensive businessapplications strategy and roadmap aligning technology solutions with business goals and driving operational efficiency and effectiveness.
• Systems Implementation and Optimization: Oversee the implementation configuration and optimization of businessapplications ensuring they meet business requirements adhere to best practices and align with security standards.
• Stakeholder Collaboration: Collaborate closely with business stakeholders to understand their needs identify opportunities for system enhancements and align technology solutions with business processes and requirements.
• System Integration and Data Management:In coordination with the Data & Analytics team drive system integration initiatives working withGTO and external vendors to ensure seamless data flow and process automation between business systems. Establish and maintain data management practices to ensure data integrity and accuracy.
• Change Management:In partnership with Business Units coordinate change management efforts related to businessapplications ensuring effective communication training and user adoption. Drive organizational change to maximize the benefits of system implementations or upgrades.
• Business Process Analysis: Analyze existing business processes identify opportunities for improvement and recommend system enhancements or automation solutions to drive process efficiency and effectiveness.
• System Upgrades and Enhancements:In coordination with GTO Engineering teams facilitatesystem upgrades patches and enhancements ensuring minimal disruption and optimizing system performance. Collaborate with stakeholders to prioritize and execute enhancements aligned with business needs.
• Compliance and Security: Ensure business systems comply with relevant regulations industry standards and data security requirements. Collaborate with cybersecurity teams to implement and maintain robust security measures.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelors Degree

Experience Qualifications

• Typically 12 years business systems management IT leadership or a similar role with a track record of successfully leading and managing teams.

Skills and Abilities

• Strong technical knowledge of enterprise-level business systems such as ERP CRM HRIS or financial systems. Experience with cloud-based systems implementation and management is desirable.
• Deep understanding of business processes and the ability to translate business requirements into technical solutions.
• Excellent leadership and people management skills with the ability to inspire and motivate a team towards achieving goals and objectives.
• Strategic thinker with the ability to align technology solutions with business needs and long-term organizational objectives.
• Exceptional collaboration and communication skills with the ability to effectively engage with stakeholders at all levels of the organization.
• Project management expertise with the ability to manage multiple projects prioritize tasks and deliver results within established deadlines.
• Analytical mindset and problem-solving abilities with a focus on continuous improvement and innovation.
• Change management experience with a proven ability to lead organizational change and drive user adoption of new systems and processes.
• Strong knowledge of data management principles reporting tools and data analysis techniques.
• Understanding of compliance requirements data privacy regulations and security best practices.

Work Environment

• Work in clean pleasant and comfortable office or home setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.

The preferred location for this role is Atlanta GA and the salary range for this location is $122200.00 to $268900.00. All qualified external applicants will be considered for an in-office role based in Atlanta. All qualified internal candidates are encouraged to apply and consider relocation to Atlanta and may be considered for remote hire at the companys discretion. The candidates final salary offer will be based on the candidates skills education work location and experience.

A candidates compensation may also include bonuses consistent with TriNets corporate bonus plan.

Additionally subject to applicable eligibility requirements TriNet offers permanent full-time employees a variety of benefits including medical dental and vision plans life and disability insurance a 401(K) savings plan an employee stock purchase plan eleven (11) Company observed holidays PTO and a comprehensive leave program. Please click the following link for detailed information about our benefits offerings: Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race religion color disability medical condition legally protected genetic information national origin gender sexual orientation marital status gender identity or expression sex (including pregnancy childbirth or related medical conditions) age veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact to request such an accommodation.