Field Service Technician
Field Service Technician
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Job Description
TITLE: Field Service Technician
LOCATION: Oklahoma City / Wichita KS
JOB TYPE: Full Time / Direct Hire
JOB DESCRIPTION:
- This is a unique opportunity for a skilled technician to step into a permanent full-time role covering two specific clients for us one in Oklahoma City and one in Wichita KS.
- Unlike typical field service positions this role is site-specific: you will represent us on location integrating into the clients environment and serving as their go-to expert for service and support of our products.
- This position offers a stable long-term engagement candidates who are willing to travel will be considered since we do have other clients and travel is required on occasion.
- Field Techs should remain open to other travel as part of the broader field service team culture.
- Candidates must live within regional travel distance to both OK City and Wichita.
- The FST will go onsite stay in a hotel during the week and return on weekends.
REQUIREMENTS:
- You thrive on becoming part of a customers operation-learning their workflow anticipating their needs and building strong lasting relationships.
- You have a track record of being the go-to technician for a single external client even in a consulting capacity.
- You bring technical expertise with professionalism and customer-centric communication.
- You are proactive structured and organized in your approach to service.
CORE RESPONSIBILITIES:
- Serve as the primary on-site technician for CNC equipment at client location.
- Troubleshoot repair and maintain mechanical electrical and software components (primarily Press Brakes).
- Support machine installation startup and functional testing.
- Document service activities and communicate effectively with internal teams and the customer.
- Train client personnel on equipment use safety and preventive maintenance.
- Ensure adherence to all company procedures and safety protocols.
- Assist with related duties as assigned by management.
REQUIRED SKILLS/QUALIFICATIONS:
- Completion of Mechanical/Trade School or 4 years of relevant in-field service experience.
- 1 2 years of mechanical and electrical troubleshooting experience in a field service capacity.
- Ability to read/interpret mechanical and electrical schematics and manuals.
- Hands-on experience with service tools and diagnostic equipment.
- Physically able to lift up to 75 lbs.
- Strong communication skills-both written and verbal.
- Proficiency with Microsoft Office tools (Excel Word) and familiarity with CAD software.
- Must pass technical (mechanical/electrical) aptitude assessments.
GOOD TO HAVE:
- Experience with 3D CAD software (e.g. AutoCAD.
- Background in sheet metal or fabrication.
- Prior experience conducting technical training.
- Multilingual abilities-Spanish French or German.
Employment Type
Full Time
