Order Management & Export Specialist
Order Management & Export Specialist
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Job Description
We are looking for a dedicated and talented individual to strengthen our dynamic team in Order Management and Export.
In this role you will play a key part in ensuring the processing and accuracy of customer orders from our distributors and key accounts.
If youre ready to take responsibility and grow in a diverse working environment we look forward to receiving your application!
Important note: Although this position is being advertised in Poland we are specifically looking for English-speaking candidates who are willing to relocate to Germany. Relocation support can be discussed during the hiring process.
Your Responsibilities
Independent customer support and order processing
Receiving orders and processing them in SAP R3
Coordinating delivery dates with production planning and procurement
Clarifying transport routes organizing and scheduling shipments and monitoring delivery
Collaboration with the distribution center
Creating export-relevant and customer-specific documents
Administrative handling of customer returns including documentation and coordination
Supporting projects and taking on additional tasks to help achieve annual targets
Your Profile
Commercial education or equivalent qualification ideally with additional certification (e.g. Foreign Trade Specialist)
At least 3 years of experience in order management and export preferably in an international company
Knowledge of export regulations and documentation including IATA regulations for air freight is a plus
Excellent verbal and written communication skills with a professional and positive attitude
Independent committed and resilient with a strong sense of responsibility
Passionate motivated and goal-oriented with a strong work ethic and enthusiasm for success
Fluent in English and Spanish; good knowledge of German is required or willingness to learn; additional languages such as Italian or French are a plus
Proficient in SAP ERP (Order-to-Cash returns logistics) and the MS Office Suite
What We Offer
Regular working hours: Full-time employment from Monday to Friday with additional time off on Christmas Eve and New Years Eve
A supportive team: A friendly work environment with a first-name culture regular team events and open communication including regular feedback discussions
Reliability: Timely salary payments overtime compensation capital-forming benefits and company pension plan
Secure future: With approximately 18100 employees we are one of the leading international manufacturers of high-tech hearing and communication systems
Personal development: Comprehensive onboarding through our mentoring program and access to a wide range of training and seminars
Meaningful work and room to grow: Actively shape our processes and company development by contributing your ideas and expertise
Modern ergonomic workstations
Free parking
Numerous additional benefits: Free hot and cold drinks subsidized in-house lunch offerings snack machine and fresh fruit bike leasing (JobRad) table football in the break room corporate benefits employee referral program Hansefit membership (access to fitness studios across Germany) and more
Karim Shaker Talent Acquisition Manager looks forward to receiving your complete application (motivation letter CV references and diplomas) via our online application platform.
Please note: Only direct applications will be considered for this position.
Required Experience:
Unclear Seniority
Employment Type
Full Time
