Case Administrator - Custody
Case Administrator - Custody
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Job Description
This is a great opportunity to join our team at HMP Thameside. We are seeking to recruit a Custody Case Administrator to support our team in HMP Thameside who provide Offender Management and Gangs service. You will ensure the effective delivery of administrative and organisational support enabling Custody Case Managers to manage caseloads of sentenced and remand prisoner as well as supporting with departmental targets and budget requirements. Some of your responsibilities will include:
Offender Management Coordination: Collect prepare collate and record offender information in both paper and computer systems ensuring accurate data management within the Offender Management Unit (OMU).
Data Management: Perform data entry revision and retrieval operations ensuring that all relevant case data is promptly inputted into the OMU database for accessible performance information.
Compliance Monitoring: Ensure compliance with contract Key Performance Targets (KPTs) by encouraging timely completion of Offender Management functions and regularly updating Coordinators on weekly target achievements.
Meeting Documentation: Prepare and produce accurate minutes of Offender Management meetings including Discharge Boards MARAP meetings Sentence Planning Boards and Offender Manager Meetings within tight deadlines.
Stakeholder Liaison: Collaborate with external agencies such as the Police Probation and Community Rehabilitation Companies (CRC) to ensure efficient sentence planning and offender management processes proactively resolving any issues.
Administrative Support: Provide comprehensive administrative support to Case Managers and senior managers facilitating the smooth operation of the Offender Management department.
Colleague Coverage: Step in to cover the duties of colleagues during absences or emergencies ensuring uninterrupted service delivery within the Offender Management department.
Process Support: Assist with Home Detention Curfew (HDC) and Observation Categorisation and Allocation (OCA) processes keeping Case Managers informed of prisoner movements and transfers within the prison system.
Qualifications :
- A general knowledge of the prison departments and functions.
- Knowledge on the different Microsoft programmes including outlook excel word and PowerPoint.
- Good experience of carrying out comparable administrative work in an office environment.
- Ability to prioritise tasks and organise your own work effectively including working to tight deadlines.
- General organisational and administration skills.
Additional Information :
Those interested in applying for this opportunity should review the Job Description & Person Specification to find out more. If you have any questions about the role or recruitment process please see our contact information on the Candidate Help Page. Please use reference REF3725S in your message so that we can identify the opportunity.
When applying please be cautious over the answers you provide. If you select NO to the screening question regarding Right to Work in the UK your application will automatically be closed.
Contract: Permanent
Hours & work pattern: Part time 15 hours per week.
Salary: 27440.99 (FTE); 10831.97 pro rata.
Location: HMP Thameside
Unless otherwise stated interviews will be arranged as suitable candidates are identified so early application is strongly advised. Where a deadline is advertised Catch22 reserves the right to withdraw the post from advertisement without notice.
Closing Date: 1630 on 13th of August 2025. Catch22 reserves the right to withdraw the vacancy at any time for any reason before the stated closing date.
Screening: Successful admission to post subject to enhanced DBS check HMPPS vetting check and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do.
To Apply: Please provide your CV and cover letter along with the completion of the screening questions to express your interest in this opportunity. Please note in the interest of safer recruitment and ensuring that applicants are a right fit for the role submitted applications must contain a CV satisfactory responses to the screening questions and information detailing interest in the role to be considered for this position.
Use of AI (Artificial Intelligence) should not be used to exaggerate skills & experiences create generic responses that are not unique to the individual and for any assessments used by the Hiring Team to measure an individuals natural abilities.
Catch22s Commitment to Opportunity & Progression
At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our 2024 within our Justice Hub we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line.
Catch22s Commitment to Ban the Box
Catch22 is proud to have Banned the Box. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead we invite disclosures at interview stage and encourage them at the offer stage. Please see the Job Information Pack for more information.
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Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
