Director, Safety & Security
Director, Safety & Security
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$ 85490 - 96129
1 Vacancy
Job Description
Director Safety & Security
Location: Kansas City MO
Reports to: VP Earned Income & Guest Services (EIGS)
Are you a safety and security leader with a passion for public service emergency preparedness and cultural spaces The Nelson-Atkins Museum of Art is seeking a proactive and strategic Director Safety & Security to oversee all aspects of safety security and emergency preparedness across our iconic museum campus.
This is a highly visible leadership role responsible for ensuring the safety of our visitors staff and treasured collections while fostering a welcoming inclusive and responsive guest experience.
Key Responsibilities
Lead and supervise the Security Command Center and Guest Services Supervisors ensuring seamless scheduling training and performance management.
Develop and implement emergency preparedness plans evacuation protocols and compliance audits aligned with OSHA ADA and local safety standards.
Provide strategic leadership over frontline operations with a focus on systems-level thinking cross-departmental impact and the development of solutions that align operational procedures with institutional goals. This role requires a big-picture mindsetsomeone who can assess how SOPs and daily decisions affect the broader museum ecosystem.
Oversee access control incident response patrol operations and investigations across museum facilities.
Integrate security operations with hospitality and visitor engagement standards supporting major events and special exhibitions.
Maintain strong relationships with law enforcement and emergency responders and manage vendors for safety-related systems and services.
Regularly brief senior leadership on incident trends risk mitigation strategies and compliance matters.
Qualifications
Bachelors degree in criminal justice security management emergency management or a related field; advanced degree preferred.
810 years of progressive experience in security operations or guest services including 5 years in a leadership or managerial role with responsibility for staff oversight policy development and cross-functional coordination.
Experience in a public-facing institution such as a museum university hospital or entertainment venue is highly desirable.
Proven history of developing and implementing SOPs or operational frameworks at scale.
Familiarity with incident management systems visitor engagement strategies and regulatory compliance in a multi-use facility.
Demonstrated success in emergency planning crisis management and team leadership.
Proficiency with security systems (CCTV access control surveillance platforms).
Strong interpersonal communication and analytical skills; able to lead in a diverse and dynamic environment.
Availability for a flexible schedule including nights weekends and holidays.
Why Work With Us
At the Nelson-Atkins your work helps connect people with art in meaningful and lasting ways. Youll join a supportive inclusive culture that values your voice and addition to meaningful work we offer a comprehensive benefits package designed to support your health well-being and work-life balance.
Our benefits include:
Medical dental and vision insurance options
403(b) retirement plan with generous employer match and contributions
Generous Paid Time Off (25 days in your first year) plus 9 paid holidays
Onsite Wellness Center with yoga massage chairs and flu shots
Free parking staff discounts and museum perks
Employee Assistance Program (EAP) for mental health financial and legal support
Life and disability insurance
Equal Opportunity Employer
The Nelson-Atkins Museum of Art is an Equal Opportunity Employer. We embrace a diverse and inclusive work environment and do not discriminate on the basis of race color religion sex (including pregnancy gender identity and sexual orientation) national origin age disability genetic information or any other status protected by law.
Required Experience:
Director
Employment Type
Full Time
