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The MRO I supports the purchasing of items and service orders at AbbVie Lake County. This role ensures high levels of customer satisfaction by acting as a liaison between service provider representatives customers and the organization. They possess a working knowledge of Maintenance Repair and Operation (MRO) functions to assist with administration and ensure service effectiveness. The MRO I manages the process from creating a requisition in the MRO systems to the purchase order fulfillment.
Additionally they are responsible for customer service inventory reports expediting and auxillary tasks supporting the MRO team to meet business objectives. MRO I is an entry-level position with no direct reports.
Responsibilities:
Review and enter requests for Maintenance Stock Standardization Recommendations (MSSR).
Provides support to internal customers requiring assistance with systems materials or services not a part of MSA-SOW.
Directly assist MRO Team for requests and initiatives.
Coordinate activities with internal customers purchasing and qualified vendors to ensure cost and customer needs are balanced. Monitor and expedite orders as necessary.
Analyze data and assess recommendations regarding planning factors material sourcing vendor selection and unit cost.
Cross-collaborate on MRO technical issues and resolve payable inquiries.
Implement corrective actions to address discrepancies in MRO inventory enhancing accuracy and ensuring alignment with operational standards and goals.
Identify process improvements where applicable for superior customer service including new customer requirements.
Adhere to core behaviors and demonstrates: All for One AbbVie Decide Smart and Smart Agile and Accountable Clear and Courageous Make Possibilities Real.
Complete and apply all corporate and divisional policies and procedures along with safety and compliance training along with supporting audit documentation requirements for internal Quality Maintenance Excellence Program (MEP) external regulatory agencies and/or customers.
Qualifications :
High School Diploma or equivalent is required. This is an entry level MRO position.
Ability to read and understand documents related to the companys policies processes and procedures. Along with the ability to sit for long periods of time for data entry responsibilities.
Ability to effectively communicate with others using written and verbal skills.
Ability to learn and use various system applications including Microsoft Office CMMS-Maximo cVend SAP-SRM/S4HANA DSP Smartsheet and Cognos among others.
Strong attention to detail organization and time management skills.
Possess basic analytical ability to identify material savings and inventory investment.
Inventory control purchasing or project coordination experience preferred using the CMMS-Maximo
Additional Information :
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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No
Employment Type :
Full-time
Full-time