drjobs Client Associate - Derby 1614

Client Associate - Derby 1614

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1 Vacancy
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Job Location drjobs

Derby - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Role Outline

Health Partners is one of the UKs leading providers of occupational health and wellbeing solutions we work with organisations across a wide range of industries to support the physical and mental health of their employees.

As a Client Associate youll take on a dynamic role at the heart of our organisation working closely with a specific client and managing occupational health cases every day.

This is your chance to make a real impact! Youll play a pivotal role in supporting our patients clients and clinicians ensuring everything runs smoothly while delivering outstanding administrative excellence. If you thrive in a fast-paced environment and love making a difference this is the opportunity for you!

Key Responsibilities

  • Complete all work to a high standard within required time limits
    Co-ordination and maintenance of diaries/appointments for all clinical staff
    General admin including the uploading of clinical notes and other documentation as required
    Maintenance of own computer files and emails
    Taking telephone calls and answering emails
    Meet and greet on site duties
    Additional administrative duties for clinical staff as and when required
    Use of multiple databases and internet systems for recording of stats
    Releasing of medical reports to patients and clients following GDPR guidelines
    Communicating with GP/Specialists
    Liaising with various parties to progress cases efficiently and flagging any issues to team leaders
    Referring patients to third parties for treatment / assessments
    Working with the Health Surveillance team when required
    Any other adhoc tasks set out by the team leaders

What we are looking for

We are looking for a candidate with strong administrative skills. While previous experience in a similar environment would be beneficial it is not essential. The successful candidate will have strong PC and software skills particularly in Word Excel PowerPoint and Outlook.

Professionalism is essential for this role alongside excellent attention to detail and the ability to prioritise a varied workload effectively. The candidate should be self-motivated and able to work independently using their own initiative. Strong communication and customer service skills are important as the role involves liaising with clients and engaging with staff at all levels.

The role requires working collaboratively as part of the Occupational Health team supporting health professionals and ensuring effective communication across the organisation. The candidate must demonstrate excellent interpersonal skills and maintain discretion when handling confidential information whether over the phone via email or in person. Strong organisational and time management skills are also key to managing the demands of this role

Hours


The role is full-time 37.5 hours per week 7.5hours per day where you will be expected to work during the core hours between 8.00am and 6.00pm Monday to Friday.

Location

This role is based in Derby and you will have the opportunity to work from home one day a week following an initial training period.

Salary

This role is a set salary of 24000 per annum.

Company Benefits

We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. Our current benefits package is:

  • Contributory pension scheme up to 6%
  • Life assurance
  • Starting on 25 days annual leave plus bank holidays increasing with length of service
  • Have a day off for your Birthday (non-contractual benefit)
  • Discounted gym membership
  • Cycle to work scheme
  • Health cashback plan

About Health Partners

Health Partners are committed to transforming the way health and wellbeing services are delivered in the UK. As one of the UKs leading providers of occupational health and wellbeing solutions we work with organisations across a wide range of industries to support the physical and mental health of their employees. Our mission is simple: to empower people to lead healthier happier and more productive lives.


With a strong focus on innovation and excellence Health Partners combines clinical expertise with a personal compassionate approach. Our multidisciplinary team of healthcare professionals including occupational health advisors physicians physiotherapists and counsellors delivers tailored evidence-based solutions designed to meet the unique needs of our clients and their workforce.


We pride ourselves on fostering long-term partnerships built on trust professionalism and results. Whether its through workplace health assessments proactive wellbeing initiatives or mental health support Health Partners is dedicated to making a real difference.


At the heart of Health Partners is a culture of collaboration and continuous improvement. We believe in investing in our people and providing opportunities for growth ensuring that our employees feel valued and inspired to deliver their best. By joining Health Partners youll become part of a dynamic team thats passionate about driving positive change in the workplace and beyond.


If youre ready to make a meaningful impact in the field of health and wellbeing wed love to hear from you. Together we can build healthier futures.

Application Process

To apply scroll down and click Apply Now or go to Candidate Login at the top of this page.


To discuss the role please contact the team at

We look forward to receiving your application and joining our team!

Diversity & Inclusion Statement

Health Partners are a proud member of the Disability Confident employer scheme

Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. Were happy to discuss flexible working arrangements for this role should this be a requirement for you.

We aim to become one of the most inspiring companies to work for and to achieve this ambition we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome applications from all backgrounds.

Diversity and Inclusion forms an integral part of everything that we do bringing together the best talent helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone regardless of difference.


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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