Operations Coordinator for Supply Chain & Logistics
Operations Coordinator for Supply Chain & Logistics
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1 Vacancy
Job Description
Job Title: Operations Coordinator for Supply Chain & Logistics
Contractor Fee: $2000/$2500month (USD)
Work Arrangement: Remote
Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 40 hours/week)
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.
About This Role:
We are looking for a proactive and detail-driven Operations Manager to join the growing team of one of our consumer goods clients. The ideal candidate has strong time management skills and a natural ability to keep things running smoothly behind the scenes. Youll be responsible for ensuring inventory accuracy warehouse efficiency and a top-tier customer experience. This role requires both strategic thinking and hands-on leadership with day-to-day responsibilities ranging from systems management to team oversight. If youre someone who thrives in fast-paced dynamic environments and loves refining processes wed love to hear from you.
Key Responsibilities:
Oversee daily warehouse operations inventory flow and shipping processes
Manage customer support operations escalations and service systems
Supervise and support Operations and Support Associates
Monitor and report on trends in customer service shipping and inventory
Forecast raw materials and finished goods to maintain stock readiness
Create purchase orders and confirm accurate receiving and labeling
Coordinate with manufacturing teams on planning and timelines
Implement and refine warehouse best practices and organization systems
Lead cycle counts and manage ERP-driven inventory accuracy
Identify areas for operational improvements and implement solutions
Software/Platforms/Tools:
Shopify
Slack
Google Sheets / Data Studio
NetSuite or (ERP)
Gorgias or Richpanel
Email and phone support systems
Internal inventory tools
Shipping carrier portals
Basic project management tools
Warehouse barcode and labeling tools
Qualifications:
At least 3-5 years of freelancing experience
4 years in warehouse operations or manufacturing roles
Excellent English communication skills written and verbal
Strong background in inventory shipping and ERP systems
Excellent time management and organizational skills
Detail-oriented with strong analytical and reporting skills
Effective communicator with team leadership experience
Customer-first mindset with escalation handling experience
Self-starter who thrives in a fast-paced lean team
Comfortable using multiple tech tools and platforms
Shift Schedule:
Monday to Friday 9am5pm US MST
Employment Type
Full Time
