hostess
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
The Hostess is responsible for greeting guests as they arrive managing reservations and waitlists and guiding guests to their tables. A hostess ensures a pleasant and welcoming atmosphere while maintaining an organized flow of guests in the dining area.
Key Responsibilities:
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Greet guests warmly and professionally as they enter the venue.
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Manage reservations and waitlists using a reservation system or manual log.
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Escort guests to their tables and provide menus.
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Answer phone calls respond to inquiries and assist with takeout or reservations.
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Communicate wait times accurately and manage seating flow efficiently.
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Ensure the front desk and entrance area are clean and well-presented at all times.
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Coordinate with servers and management to ensure smooth operations.
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Handle guest complaints or direct them to the appropriate manager.
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Maintain a friendly and professional demeanour at all times.
Qualifications:
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High school diploma or equivalent preferred.
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Previous customer service or hostess experience is a plus.
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Excellent communication and interpersonal skills.
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Professional appearance and positive attitude.
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Ability to work under pressure in a fast-paced environment.
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Flexible availability including evenings weekends and holidays.
Employment Type
Full Time
