NPI Team Leader - Aftermarket

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Are you looking for your next opportunity to have a significant impact on Caterpillars top initiatives Caterpillar has committed to doubling our services revenue by 2026 and we have an exciting opportunity for you to join a team driving toward success in meeting these targets as an Aftermarket New Product Introduction (NPI) Team Leader on our Medium Wheel Loader (MWL) team. Reporting to the MWL Worldwide Life Cycle Manager and working closely with the MWL Worldwide NPI manager you will drive the execution of aftermarket focused MWL NPI alignment with the Caterpillar service growth strategy you will be expected to grow our aftermarket Operating Profit After Capital Charge through the development of customer focused solutions across the MWL product line.

What You Will Do:

• Playing a critical role on the Worldwide Core NPI team representing aftermarket services growth goals
• Leading the worldwide team in execution of the new revitalized Construction Industries aftermarket NPI process
• Setting the future strategic direction by maintaining a prioritized services growth portfolio that includes an evaluation of benefits vs the costs required to execute.
• Participating in the annual budget planning process to prioritize funding for aftermarket specific projects
• Reporting out on Aftermarket status to the Earthmoving leadership during regular NPI Gateway reviews
• Participating in formal Design Reviews and assisting in Aftermarket Growth Guide assessments
• Partnering with Global Construction & Infrastructure (GCI) and Construction Industries Services Division (CISD) to capture Voice of Customer (VOC) and Voice of Dealer (VOD) around services growth opportunities and ensuring strong go to market alignment on NPI content

What You Have (Basic Qualifications):

• Bachelors degree or progressive experience across a diverse set of areas such as NPI Engineering Aftermarket or Product Support

• Strong knowledge of products and services with a focus on aftermarket solutions that deliver measurable customer and business value
• Demonstrated experience in program management including leading cross-functional teams and executing complex initiatives with a strong background in executing the New Product Introduction (NPI) process
• Proven ability in strategic and tactical planning including portfolio prioritization budget alignment and performance tracking to support long-term business objectives

Top Candidates Will Have:

• Experience supporting our dealers and customers after the point of sale resulting in an understanding of the challenges in maintaining and keeping machines running and capturing VOD and VOC in the process.
• Good business acumen with ability to evaluate and prioritize projects based on financial impact.
• Familiarity with Caterpillars existing aftermarket commercial offerings or similar field
• Excellent communication skills with ability to present confidently to large audiences at all levels.
• Demonstrated ability to collaborate across worldwide team in multiple organizations and functions to drive results.
• Strong analytical and problem-solving skills to enable the creation of solutions that solve our customers most challenging problems.
• Ability to think strategically to develop future solutions combined with the ability to execute on active projects.

Additional Info:

• Office Model: This position requires the employee to work a 5-day-a-week schedule in the office.
• Travel: 10% domestic and international travel is expected.
• Relocation: Domestic relocation will be available to those who qualify.
• ISE: Not available.
• Visa Sponsorship: Not available.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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