drjobs Change Management Lead, AI/ML Sales Solutions

Change Management Lead, AI/ML Sales Solutions

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1 Vacancy
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Job Location drjobs

Cupertino, CA - USA

Yearly Salary drjobs

$ 137900 - 207300

Vacancy

1 Vacancy

Job Description

- Develop and own the global change management strategy for AI/ML tool deployments anticipating challenges and proactively designing solutions.- Develop deep understanding of our internal processes and operational understanding of CSO Programs- Serve as an internal consultant partnering with cross-functional teams to diagnose adoption challenges and co-create change strategies.- Design and implement comprehensive adoption programs including user journeys training curricula support models and feedback mechanisms.- Define and track key metrics to monitor and report on the effectiveness of change initiatives and tool adoption rates using data-driven insights for continuous improvement.- Proactively identify and mitigate potential resistance points through workshops communication and building champions within user communities.- Partner with technical teams to translate complex AI/ML functionalities into digestible and actionable training content.- Establish clear channels for user feedback to inform product development and ongoing change management efforts.- Orchestrate deployment readiness across different regions ensuring localized and culturally relevant change management strategies and materials.- Ensure leadership and partners have consistent access to progress updates roadblocks and reporting against key milestones and goals.


  • - Bachelors degree.
  • - 7 years of experience leading complex organizational change management programs in large global enterprises with a track record of successful technology deployments.
  • - Deep understanding of change management principles methodologies (e.g. Prosci ADKAR) and tools.
  • - Experience driving the change management and adoption of new reporting and/or analytic tools.
  • - Proven ability to understand the human impact of change and build trust.
  • - High degree of flexibility adaptability and comfort with ambiguity.
  • - Proven understanding of business KPIs.
  • - High level of ethics values integrity and trust.
  • - Solid track record of meeting deadlines in a fast-paced environment.
  • - Excellent written verbal and presentation communication skills.
  • - Proven ability to build strong relationships and influence without direct authority.


  • - Masters degree.
  • - 12 years of experience leading complex organizational change management programs in large global enterprises with a track record of successful technology deployments.
  • - 5 years of experience working in a geo highly preferred.
  • - Demonstrated experience with the successful adoption and integration of advanced technical tools ideally involving AI/ML data analytics or similar innovative technologies.
  • - Strong analytical skills with the ability to define metrics analyze data and derive actionable insights to measure program effectiveness and adoption.
  • - Experience in designing and delivering scalable training and enablement programs for technical tools.
  • - Experience working within a channel sales organization.
  • - Experience with localization of training materials and change management strategies for global audiences.


At Apple base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $137900 and $207300 and your base pay will depend on your skills qualifications experience and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apples discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apples Employee Stock Purchase Plan. Youll also receive benefits including: Comprehensive medical and dental coverage retirement benefits a range of discounted products and free services and for formal education related to advancing your career at Apple reimbursement for certain educational expenses including tuition. Additionally this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Employment Type

Full-Time

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