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Are you someone who strives for excellence values accountability provides the best service all while reflecting unwavering integrity Our talented team members across the state follow the behaviors beliefs and outcomes of these core values to ensure that our vision is met. If youre ready to join the TSTC family and make great memories please complete our application process.
Essential Functions
Core Values Demonstration: Demonstrate TSTC Core values of Excellence Accountability Service and Integrity with internal and external stakeholders customers students and members of the community.
Specialized Assistance: Provide specialized support for student records serving as a subject matter expert in areas such as transcript printing Continuing Education registration Dual Enrollment Enrollment Verifications and Degree Verify requests.
Document Authenticity: Apply specialized knowledge to verify the authenticity of documents according to state and federal guidelines.
Issue Resolution: Identify and resolve routine discrepancies in student records escalating complex matters to senior colleagues for resolution.
Records Management: Facilitate the management of student records to maintain compliance with state federal and institutional standards making necessary adjustments as required.
Collaboration: Partner with departments statewide to ensure adherence to and implementation of appropriate protocols related to student records.
Online Applications: Utilize various online applications to verify and maintain the accuracy of academic records efficiently.
Residency Requirements: Provide guidance on acceptable forms of evidence to establish domicile and meet residency reclassification requirements.
Requirements:
May be required to take National Student Clearinghouse Training or Texas Higher Education Coordinating Board Reporting training due to responsibilities
Competencies:
Records Management: Proficiency in maintaining and organizing student records
Document Verification: Ability to verify document authenticity according to guidelines
Issue Resolution: Skill in identifying and resolving discrepancies in student records
Collaboration: Ability to collaborate effectively with departments to ensure compliance
Online Applications: Proficiency in using online applications for record-keeping
Subject Matter Expertise: Knowledge and expertise in areas such as transcript printing and enrollment verification
Residency Requirements: Understanding of residency requirements and ability to provide guidance
Equal Opportunity Employer
Texas State Technical College (TSTC) as an equal opportunity employer complies with all applicable federal and state laws regarding nondiscrimination. TSTC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race color national origin age marital status sex sexual orientation gender identity gender expression disability religion or veteran status in employment educational programs and activities and admissions.
Employment Eligibility Verification
If hired you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at TSTC.
Background Checks
A criminal history background check will be required for the finalist(s) under consideration for this position.
Required Experience:
Unclear Seniority
Full-Time