Join Us as an Instrument Technician Team Lead

Ann Arbor MI Full-Time In-Office

Do you have a passion for string instruments and the craftsmanship that brings them to life Are you ready to put your leadership skills to work by mentoring others and guiding a team to success At Shar Music we are seeking an experienced and dedicated Instrument Technician Team Lead to oversee repair and maintenance operations provide guidance to a talented team of technicians and ensure the highest standards of quality for every instrument that passes through our workshop.

If you believe in creating a world where music inspires humanity brings joy and builds friendships wed love for you to join us.

Essential Duties & Responsibilities

As an Instrument Technician Team Lead you will:

• Adjust bridges and nuts of instruments to obtain specified string tensions and heights.

• Adjust string tensions to tune instruments using hand tools and electronic tuning devices.

• Set adjust and modify sound posts; perform miscellaneous peg and nut repairs; maintain tools; and ensure proper bench maintenance and upkeep.

• Perform all levels of advanced repairs including neck bending fingerboard work peg replacement peg box clearance bridge replacement bridge carving restoration work and bow repairs along with other production-related or specialized tasks.

• Replace violin viola cello and bass bridges and reassemble instruments following repair.

• Ensure that all instruments meet Shar Musics high standards of quality and craftsmanship.

• Maintain a clean safe and organized workspace while adhering to performance metrics for output and accuracy.

• Communicate effectively with team members supervisors customers and vendors to ensure smooth operations and build positive relationships.

• Provide hands-on training guidance and mentorship to less experienced technicians supporting their skill development and professional growth.

• Assign and prioritize daily tasks to ensure efficient workflow and timely completion of repairs.

• Monitor quality control by inspecting team members work and providing constructive feedback to maintain consistent standards.

• Foster a positive collaborative and solutions-focused environment within the technician team.

• Identify opportunities for process improvements and implement strategies to increase efficiency and effectiveness.

• Serve as the primary point of contact for the technician team when questions or challenges arise.

• Lift up to 50 pounds as needed.

• All other duties as assigned.

You Might Be a Great Fit if You:

• Have advanced woodworking skills and strong familiarity with hand tools.

• Thrive on detail-oriented work and are committed to delivering exceptional craftsmanship.

• Enjoy leading teaching and motivating others in a collaborative environment.

• Can manage workflow set priorities and make sound decisions under pressure.

• Are adaptable and proactive in identifying and solving problems.

Desired Qualifications

• High school diploma or equivalent required; lutherie school completion or 3 years equivalent experience strongly preferred.

• Proven experience in advanced string instrument repair.

• Strong leadership communication and interpersonal skills with the ability to mentor and guide peers.

• Experience with string instrument playing is preferred but not required.

• Ability to concentrate for extended periods and complete high-precision tasks.

Benefits Available for Full-Time Team Members

• 401(k) with Company Match

• Medical Dental and Vision Coverage

• Life Insurance and Disability Plans

• Generous Paid Time Off (PTO)

• Employee Discount Program

About Shar Music

For over 60 years Shar Music has been at the heart of the string community supporting musicians educators and orchestras with world-class instruments and service. We are a team of passionate professionals who believe in inspiring joy through music while fostering a collaborative and supportive work environment.

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