Role : ServiceNow Architect
Type : Contract / CTH / Full-Time
Location : Dallas TX
- Must Have CTA or CMA certifications
- Experience required -15 20 years of experience.
Therefore overall a well-rounded technical profile with the above mentioned certifications.
Key Responsibilities:
- Lead the end-to-end architecture and technical strategy for ServiceNow implementations across multiple business domains.
- Translate business requirements into scalable flexible and secure ServiceNow solutions.
- Oversee governance and enforce architectural standards design principles and development best practices.
- Collaborate with stakeholders product owners developers and other architects to define and deliver high-value solutions.
- Provide architectural leadership on ServiceNow modules such as ITSM ITOM HRSD CSM SecOps GRC and CMDB.
- Create and maintain high-level architectural documentation including roadmaps blueprints and integration diagrams.
- Support enterprise integration strategies with third-party tools and systems (e.g. Azure AWS SAP Jira).
- Conduct performance tuning system reviews and scalability assessments.
- Mentor and guide junior architects developers and platform administrators.
Required Qualifications:
- ServiceNow Certified Master Architect (CMA) Required
- ServiceNow Certified Technical Architect (CTA) Required
- Additional certifications such as CIS (Certified Implementation Specialist) in ITSM HRSD CSM or ITOM Preferred
- 8 years of experience with ServiceNow platform architecture and design
- Strong knowledge of ServiceNow scripting (JavaScript) API integrations (REST/SOAP) and custom application development
- Proven experience in multi-instance enterprise-scale deployments
- Solid understanding of ITIL and Agile/DevOps frameworks
- Excellent communication leadership and stakeholder management skills
Tekshapers is an equal opportunity employer and will consider all applications without regards to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law.