drjobs work from home - Telecaller jobs

work from home - Telecaller jobs

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1 Vacancy
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Job Location drjobs

Hyderabad - India

Monthly Salary drjobs

INR 96000 - 120000

Vacancy

1 Vacancy

Job Description

A work-from-home telecaller job involves handling phone calls from customers either making outbound calls to prospects or handling inbound calls to answer inquiries and provide support. Responsibilities include explaining products/services resolving issues and generating sales all while working from home.
Key Responsibilities:
  • Making outbound calls: Reaching out to potential and existing customers to generate leads promote products/services and make sales.
  • Handling inbound calls: Answering customer inquiries addressing concerns and providing support.
  • Gathering information: Understanding customer needs preferences and inquiries.
  • Maintaining records: Documenting call interactions progress reports and customer feedback.
  • Meeting sales targets: Achieving and exceeding sales goals.
  • Following scripts and guidelines: Using provided scripts and adhering to company policies.
  • Customer relationship building: Establishing and maintaining rapport with clients.
  • Problem-solving: Resolving customer issues and finding solutions.
Skills Required:
  • Communication skills: Excellent verbal and written communication including active listening and empathy.
  • Sales skills: Understanding sales techniques persuasion and closing deals.
  • Customer service skills: Patience persistence and the ability to handle customer complaints and inquiries.
  • Organizational skills: Maintaining call records managing time effectively and meeting targets.
  • Computer literacy: Using software like CRMs and spreadsheets.
  • Adaptability: Adjusting to different customer personalities and situations.
Benefits of Work-From-Home Telecalling:
  • Flexibility: Working from home provides flexibility in scheduling and location.
  • Reduced commute time: Eliminating the need for daily commutes.
  • Potential for higher earnings: Commission-based roles can offer higher income potential.
  • Comfortable work environment: Working from the comfort of your own home.

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Employment Type

Full Time

Company Industry

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