Patient Service Representative - Pediatrics
Patient Service Representative - Pediatrics
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Job Description
Campus
OSU-Center for Health Sciences
Contact Name & Email
Jeffery Kellerman
Work Schedule
Monday through Friday 8:00am-5:00pm with occasional evenings and weekends.
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$15.00 - $16.88
Hourly
Priority Application Date
Resumes will be accepted until position is filled.
Special Instructions to Applicants
For full consideration please include a resume cover letter and contact information for three professional references.
About this Position
Responsible for preparing appropriate paperwork for patient medical records and accurate collection and updating of patient demographic and insurance information in the computer. Ensures verification of insurance via insurance websites or by calling the insurance company. Collects co-pays or receipts on the patient balance during the check in process. Assists with the referral/prior-authorization process. Professionally answers multi-line phone and handles calls accurately. Follows department standards while scheduling patient appointments. Excellent communication and customer service skills required during all encounters with OSU patients as well as internal and external providers.
Required Qualifications
- Vocational/Technical Some college or technical school in related field
(degree must be conferred on or before agreed upon start date) 6 months related job experience
Certifications Registrations and/or Licenses:
- Valid Drivers License
Skills Proficiencies and/or Knowledge:
Experience working with computers and software.
- Performing accurate and efficient data entry.
- Answering multi-line telephone and scheduling appointments.
- Must have an understanding of medical terminology.
- Work well under pressure in a fast-paced clinical environment.
- Ability to learn new processes.
- Strong interpersonal and communication skills.
Preferred Qualifications
- Six (6) months experience with Electronic Health Records preferred.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
