Program Support Specialist - Internal Candidates Only
Program Support Specialist - Internal Candidates Only
Posted on :
04-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Join CASA Mental Health in shaping a brighter future for children youth and families by providing them with timely mental health care. Enjoy life-work harmony competitive benefits and the fulfillment of empowering kids and families to thrive.
Job Details
Wage range: $23.34 - $27.58
Shift structure: Monday to Friday 7.25 hours per day
Primary location:CASA Centre
Secondary location: CASA Fort Road
Classification: Administrative Support II
FTE:1.0
Status:Permanent
About the Role:
The Program Support Specialist for CASAs Family Therapy Trauma and Psychological Assessment and Consultation (PAC) programs plays a key role in supporting clinical operations. They will ensure a welcoming and organized environment and provide timely and sensitive administrative support to patients families and team members.
The Program Support Specialist will:
Please quote the following competition number in your application materials: 25-157
Job Details
Wage range: $23.34 - $27.58
Shift structure: Monday to Friday 7.25 hours per day
Primary location:CASA Centre
Secondary location: CASA Fort Road
Classification: Administrative Support II
FTE:1.0
Status:Permanent
About the Role:
The Program Support Specialist for CASAs Family Therapy Trauma and Psychological Assessment and Consultation (PAC) programs plays a key role in supporting clinical operations. They will ensure a welcoming and organized environment and provide timely and sensitive administrative support to patients families and team members.
The Program Support Specialist will:
- Serve as the primary administrative and clinical support for staff members within their assigned programs including staff scheduling and program intake.
- Maintain a calm professional and sensitive presence for children youth and families.
- Schedule meetings appointments case conferences and parent groups (including Zoom Webex and room scheduling) and complete confirmation calls.
- Coordinate urgent transitions from in-person to virtual or telephone appointments as required.
- Submit monthly invoices and travel expenses when requested by staff.
- Act as a liaison with external partners including hospitals clinics and government agencies to support patient care continuity.
- Assist with electronic medical record (EMR) tasks including platform setup troubleshooting requesting historical charts and maintaining and organizing records and intake documentation.
- Provide coverage within the Clinical Administration team as-needed.
- Support safety and crisis protocols by escalating and redirecting urgent calls as appropriate.
- Have a basic understanding of external crisis supports.
- Understand the referral process.
- Photocopy and fax documents as required.
- Liaise with couriers and manager interoffice mail/external mail.
- Take minutes for team meetings case conferences and leadership meetings.
- A medical office assistant and/or business administration certificate/diploma is preferred.
- Proficiency in Microsoft Office Suite.
- High level of accuracy with data entry.
- Two years of related administrative experience in an office setting.
- Ability to be adaptable and maintain confidentiality and an awareness of trauma-informed culturally-safe care principles.
- A satisfactory Criminal Record Check. This would be the financial responsibility of the successful candidate.
Please quote the following competition number in your application materials: 25-157
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
