Engineer

About Oshkosh Airport an Oshkosh company

In an airport emergency there is no room for error. From ARFF trucks to snow trucks at Oshkosh Airport Products our products are built to help the everyday hero respond with maximum confidence. Our products are built with innovative technology unmatched chassis performance advanced safety systems rock-solid durability and brute force strength all around the world. We take pride in building products with unparalleled reliability so our customers can meet their airports unique challenges.

The Senior Service Engineer will act as the primary technical liaison between the core engineering team and the organizations functional teams focusing on support of product issue resolution. Specific responsibilities include working closely with field technicians and service centers as well as sales engineering manufacturing and quality teams to:

• Design solutions to issues our customers are experiencing in the field
• Improve product serviceability and design life
• Support new product launches

YOUR IMPACT:

• Provide guidance and field engineering support to the service team including troubleshooting design and testing and validation field repairs
• Ability to develop retrofits for obsolete parts along with providing engineering support across all year models.
• Diagnose problems and provide failure analysis on a follow-up service report. Provide timely detailed and accurate reports on failure analysis product performance and warranty including estimated expense and time
• Collaborate with other teams to ensure aftermarket readiness for new product launches and launches of key product changes
• Develop and maintain strong working relationships between company and dealer/customers and demonstrate an awareness of customer needs preferences time and financial constraints
• Ensure adequate materials and parts planning to address field service issues as they arise
• Under close supervision perform basic engineering calculations investigations and tasks as assigned as well as general industry engineering standards and processes.
• Collaborate as needed with other engineering or business support disciplines internally as well as suppliers externally.
• Maintain effective communication with suppliers internal and external customers and outside resources concerning technical issues.
• Enforce the proper use of engineering criteria and drawing standards. Ensure that technical issues are conducted within the framework of company policies and procedures.
• Evaluate designs for performance safety and reliability.
• Perform and Directs preparation of layouts drawings specifications and bills of material.
• Perform engineering analysis to support the selection of parts components and materials that meet requirements.
• Provide non-complex technical assistance for production support.
• Analyze and resolve issues reported to Engineering via verbal or written communication.
• Prepare technical proposals quotations reports and presentations.
• Utilize analytical and mathematical approaches to calculate or model system performance and optimize designs.
• Analyze and resolve issues reported to Engineering and communicate status via verbal or written communication.
• Other duties as assigned.
• Regular attendance is required.

MINIMUM QUALIFICATIONS:

• Accredited Bachelors degree in Engineering or related field along with Internship experience or six (6) or more months of related work experience.

STANDOUT QUALIFICATIONS:

• Accredited Bachelors degree in Mechanical Engineering.
• Electrical knowledge of automotive or heavy-vehicle equipment and related systems.
• Experience in vehicle service industry
• Experience with 3-D CAD Systems (SolidWorks Preferred)
• Hydraulic systems design and service experience
• Experience with the use of data acquisition systems
• Excellent people (relationship-building) skills
• Organized professional and possess a high level of integrity
• Ability to communicate effectively with customers vendors and internal cross-functional teams

Pay Range:

Oshkosh is committed to working with and offering reasonable accommodation to job applicants with disabilities. If you need assistance or an accommodation due to disability for any part of the employment process please contact us at

Oshkosh Corporation is a merit-based Equal Opportunity opportunities are open for application to all qualified individuals and selection decisions are made without regard to race color religion sex national origin age disability veteran status or other protected characteristic. To the extent that information is provided or collected regarding categories as provided by law it will in no way affect the decision regarding an employment application.

Oshkosh Corporation will not discharge or in any manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with Oshkosh Corporations legal duty to furnish information.

Certain positions with Oshkosh Corporation require access to controlled goods and technologies subject to the International Traffic in Arms Regulations or the Export Administration Regulations. Applicants for these positions may need to be U.S. Persons as defined in these regulations. Generally a U.S. Person is a U.S. citizen lawful permanent resident or an individual who has been admitted as a refugee or granted asylum.