Commercial Collector
Commercial Collector
Posted on :
04-08-2025
Employer Active
1 Vacancy
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Job Description
Job Details
Carrollton TX
Full Time
High School
$15.00 - $17.00 Hourly
None
Day
Call Center Agent
Description
Summary:
Come join our team and help collect outstanding debts for our clients Comcast T-Mobile NTTA CTRMA FBCTRA and 91-Express Lanes. If you have experience in collections and working with businesses to resolve their debt you are encouraged to apply.
Compensation:
- $15-$17/hr starting base pay; additional $2/hr bilingual shift differential (upon completion of Spanish test)
- Monthly bonus based on collection and performance
- Daily/weekly/monthly incentives/prizes such as gift cards and giveaways
Essential Duties and Responsibilities:
- Utilize skip tracing tools to locate contacts for businesses
- Persuades delinquent businesses to establish repayment terms using computer system and various collection software while using professionalism tact and adhering to all applicable collection laws.
- Achieves production goals and standards for servicing delinquent accounts without sacrificing quality of service.
- Follows Client Operating Standards State and Federal Legal Requirements and Regulation regarding Collections.
- Accurately and thoroughly notates each account with efforts performed and results attained.
- Handles PCI Data confidentially and securely.
Schedule:
- Regular Schedule: Monday-Friday 40-hrs/week
- 8-hr shifts with availability between 7am-7pm
- 3 weeks of Paid Training: Mon-Fri from 8am-5pm
- Schedules are assigned based on client and company needs
Minimum Qualifications
- High School Diploma/GED required
- Must be 18 years of age or older
- Authorized to work in the United States
- Client requirements for this campaign require a clean background check and a negative drug test result
- Effective communication negotiation and problem-solving skills
- Ability to multitask in a production driven environment
- This role routinely uses standard office equipment including electronic keyboard mouse and telephone. Basic computer knowledge and typing skills required
- Must be comfortable navigating between multiple computer screens and systems
- 1 year experience working with commercial collections accounts
- Experience skip tracing
- 1 year experience in collections industry
SWC Group Benefits:
- Paid Holidays and CPL (Comprehensive Paid Leave)
- Medical Dental and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Plans
- HSA (Pre-tax) Savings Account
- 401(k) Plan with matching contribution
- Employee Referral Bonus
- Paid Training Program
Please feel free to contact us for further questions at or via email at
Employment Type
Full-Time
Key Skills
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