Job File Coordinator Specialist

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Employee discounts
• Opportunity for advancement

• Monitor job file progress and audit status to ensure timely and accurate documentation.
• Maintain job file WIPs (work in progress) and oversee file coordination workflows.
• Review validate and finalize field documentation for project accuracy.
• Prepare detailed itemized invoices and complete job close-outs.
• Serve as the communication hub between production teams customers and insurance clients/adjusters.
• Ensure compliance with client and insurance carrier requirements.
• Maintain both internal and external communications for project status updates.

• 2 years of administrative or office-related experience and business experience.
• Experience in the commercial cleaning restoration insurance or service industry is desired.
• Experience with writing estimates job file processes and quality assurance is a plus.
• Outstanding written and verbal communication skills including proper pronunciation grammar and a consistently courteous and professional tone.
• Ability to remain calm and professional during tense or stressful situations.
• Excellent organizational skills with strong attention to detail.
• Highly self-motivated and goal-oriented & comfortable working in a fast-paced team-oriented office environment.
• Proficiency in Microsoft Office (Outlook Word Excel).
• Ability to learn new software quickly including Xactimate and proprietary programs.
• Ability to successfully complete a background check (subject to applicable law).
• Must successfully pass a pre-employment drug test.

• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Accident Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Paid Time Off
• Paid holidays

• Hybrid schedule for flexibility and work-life balance.
• Join a supportive people-focused team that values your contributions.
• Be part of a dynamic growing company serving communities in their times of need.
• Competitive pay benefits and career growth opportunities.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.