Business Development Sr Specialist - Acceleration Team - Customer Experience (CX)
Business Development Sr Specialist - Acceleration Team - Customer Experience (CX)
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Job Description
We help the world run better
At SAP we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences values flexibility and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative caring team environment with a strong focus on learning and development recognition for your individual contributions and a variety of benefit options for you to choose from.
About SAP Customer Experience (CX)
SAP Customer Experience (CX) helps brands build trusted relationships with their customers to unlock new digital innovation customer value and sustainable growth. The portfolio includes SAP Cloud for Customer SAP Commerce SAP Emarsys Customer Engagement and SAP Customer Data Managementdelivering a unified front-office solution that integrates seamlessly with SAPs Intelligent Enterprise
Team Description Business Development Acceleration Team
The SAP Customer Experience organization is launching an exciting new team who will be laser focused on building top-of-the-funnel demand with a focus on competitive replacements within the SAP ERP install base. The Business Development Acceleration Team will be responsible for working with regional sales teams to identify top ERP customers to target as part of a structured demand program.
This team will be responsible for:
Researching target customers to understand customer priorities and key contacts
Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer
Aligning with the regional AEs to execute the customer-specific proposal
Reporting and analytics on the end-to-end process including pipeline generatio
Role Description
As a key member of the Business Development Acceleration Team you will be primarily responsible for executing core demand generation activities. You will support the development of customer-specific proposals that clearly communicate the value of SAP CX solutions tailored to each target accounts business priorities
Key activities and responsibilities include:
Align with regional Account Executives (AEs) to identify customer targets
Research targeted customers to surface key initiatives priorities and executive decision-makers
Edit and customize SAP CX business benefit messaging to match specific customer needs
Leverage and tailor pricing proposals based on customer context
Create individualized customer proposals using SAPs content library and research insights
Deliver completed proposals to sales teams for review and iterate based on feedback
Track proposal outcomes and collect data to support KPI measurement
Ensure high-volume high-quality proposal generation in a fast-paced environment
Experience & Skills:
The ideal candidate will demonstrate a balance of strategic thinking and hands-on execution with a strong understanding of the CX competitive landscape and how to influence customer decision-makers.
Extensive experience (5 years) in the Customer engagement/Marketing/CRM business
Strong project management skills with the ability to juggle multiple initiatives
Excellent written communication technical writing experience is a plus
Proficiency in Microsoft Excel Word and PowerPoint
Background in sales marketing business development or consulting
Experience in or familiarity with the Customer Experience software market (SAP CX Salesforce Microsoft CX ServiceNow Oracle CX HubSpot Commerce Tools etc.)
Self-starter mindset with the ability to work independently and drive outcomes
Comfortable with fast execution feedback loops and working cross-functionall
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
Fluency in English any other language an asset.
Bachelors degree (or equivalent experience) required MBA or equivalent degree required from accredited university preferred.
#SAPCSCareers
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SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Compensation Range Transparency: SAPbelieves the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 137300 - actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements:SAP North America Benefits.
Requisition ID: 430972 Work Area:Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations:#LI-Hybrid
Required Experience:
Senior IC
Employment Type
Full-Time
