Voice Experience Product Owner, AppleCare Digital
Voice Experience Product Owner, AppleCare Digital
Posted on :
03-08-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
You would be joining a fast-paced cohesive team with aggressive goals and tremendous drive. A successful candidate will bring the right balance of product ownership skills as well as technical and business knowledge to deliver on our support lead the generative strategy and roadmap planning for the AppleCare voice experience. Work with voice designers and application engineers to turn design concepts into a large portfolio of diverse projects and initiatives. Lead partnerships with a variety of organizations and teams. Craft and deliver concepts proposals and presentations for a variety of business and technical audiences.
- Minimum of 3-5 years of experience owning large cross-functional contact center and support initiatives including IVR technologies.
- BA or BS or minimum of 3-5 years related work experience.
- Experience with generative technologies conversational design and associated integrations.
- Analytical problem solver. Ability to utilize data driven methodologies to ensure continued program success.
- Ability to transform data and observations into impactful insights and actionable plans.
- Capable of coordinating and directing global teams of high-performing project managers developers and business operations resources.
- Bachelors degree in Computer Science Computer Engineering or Business preferred.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
