Responsibilities: - Support the Branch Loan Officers in all aspects of the mortgage application process including application intake document collection and file management
- Review loan documents for accuracy and completeness; ensure all required information is obtained from clients
- Gather and organize client financial data (income statements tax returns credit reports etc.)
- Communicate clearly with clients real estate agents and third parties to provide loan status updates and resolve questions
- Coordinate loan closings ensuring all documents are accurate prepared and delivered on time
- Maintain compliance with current industry regulations and company guidelines
- Deliver exceptional customer service by responding promptly to client inquiries and providing ongoing support
- Collaborate and work with Marketing Department on behalf of the Branch
- Serve our Spanish-speaking and English-speaking clients with professionalism and care.
Qualifications: - High school diploma or equivalent required
- Minimum 1 year experience as a Loan Officer Assistant Loan Production Coordinator or Loan Processor in the mortgage industry
- Bilingual in English and Spanishrequired
- Must reside within commuting distance of Melville NY or Uniondale NY
- Strong organizational skills and keen attention to detail
- Excellent written and verbal communication skills in both English and Spanish
- Ability to multitask and prioritize in a fast-paced environment
- Proficient in Encompass and Microsoft Office Suite
- Knowledge of loan origination processes and documentation requirements
- Familiarity with federal and state mortgage regulations is a plus
- Positive attitude team player and willingness to learn
| Required Experience:
Unclear Seniority